Customer Ratings & Reviews

I cannot say enough good things about the Geek Squad during my recent purchase. Friendly and helpful individuals; did not make me feel that my questions were overly dumb. Highly recommend!!

I purchased a lap top for my son for college but the Membership services that came along with it I may actually use, like geek support. That would definitely come in handy for the electronic devices that my family uses. You need reliable devices to use every day so this is an excellent member benefit. Thank you for providing this.

We love having the best buy protection plan! Its a great value and easily auto renewals each year. I appreciate all of my purchases being easily added and protected for 2 years.

Bought a new computer and wanted to transfer the info from my old computer but am computer inept so wanted to have it done for me. By getting the Total membership it cost me nothing and I have continuing help for the next year. Already paid for itself! Thanks!!

I really like this subscription with the amount I shop at Best Buy. I feel like it could either be less expensive or them add more deals or something but it's pretty nice to have if you're a frequent shopper.

I love these options since bestbuy always meets my expectations in product qualities and this membership makes me feel safer because I know that they will be backed by the guarantee with my products

Great values on all your items you buying getting 2 year warranties while your total membership is still active and get extra sales all year long.

I really forgot to get this membership and never had any problems for almost 5 years until I git a virus and got to the store when it opened and they were able to help me right away. This is truly a great membership to have and a great value

I purchased the Best buy total membership. You can use it to have your computer checked or worked on at no extra cost to you. My computer hard drive died, they put a new one in and formatted it with Windows 11 at no extra cost to me. Best buy geek squad does a great job. I would highly recommend this program.

This membership is a real value. My computer was hacked twice in a month; after the second, I took it to Geek Squad at Best Buy. Fixing that problem would have cost $150, but for a few extra dollars I now have a full year's coverage (insurance, basically) that if I have any other problem with that computer or my iPhone, Geek Squad will help resolve the issue!

As a Best Buy Total Member, my experience purchasing high-end products has been exceptional. I regularly buy Apple MacBooks for both personal and business use, DSLR high-end Sony A7 S3 cameras and lenses, DJI drones, Apple Watches, and iPads from Best Buy. The protection and benefits provided by the Total Member program have significantly enhanced my shopping experience. One of the greatest advantages is the comprehensive protection that comes with being a Total Member. Knowing that my valuable purchases are covered by a robust warranty plan provides immense peace of mind. This is particularly important for high-end items like MacBooks, Sony cameras, and DJI drones, where repair or replacement costs can be substantial. The member savings are another standout feature. The exclusive discounts and special offers available to Total Members have allowed me to save significantly on a wide range of products. Whether I’m upgrading my tech gear or adding new equipment to my collection, these savings make a substantial difference. In addition to financial benefits, the program also offers several practical perks. Expedited shipping ensures that my purchases arrive quickly and efficiently, which is crucial for both personal and business needs. Priority customer service means any issues or inquiries are handled promptly and professionally, enhancing the overall shopping experience. The flexibility of the membership, such as monthly warranty extensions for a minimal fee, adds further value. This feature allows me to manage my expenses better while still enjoying extended protection for my purchases. In summary, purchasing high-end products like Apple MacBooks, Sony A7 S3 cameras, DJI drones, Apple Watches, and iPads from Best Buy as a Total Member has been a highly rewarding experience. The protection, savings, and additional benefits make this membership an outstanding investment. I highly recommend the Best Buy Total Member program to anyone looking to maximize the value and security of their purchases.

In my opinion, this is a wise use of your money. The plan provides more than essential needs for protective services to the equipment. The Geek Squad knowledge, expertise, and availability of services is just great to have.

We’ve really been enjoying our Best Buy membership. The discounts and exclusive offers have already paid off, and the free shipping makes things super convenient. It’s been worth it for our household, and we plan to keep it going.

Best Buy membership has been the best discission for me. I've had to phone several times for tech support and every time I received the most valuable service. Thanks to all of the technical support staff!

Is awesome to have, well worth the money, we got the family one, it is working well on all computers. Love all lthe peograms and windows defender

Having the membership saved me a lot of headaches with my products. I even got a refund for the price difference. Best Buy really respects the terms of its memberships.

The membership is amazing for all tech but especially if you have a computer or something else that is out of warranty. My computer was having problems and they took it in after asking what it was doing and now it runs great!!! I'm so glad i got the membership, it's much cheaper then buying a new laptop.

definitely worth it...even if you just want extra warranty coverage for all your purchases...special members only sneek previews and offers...an added plus if you also need geek services also...would recommend for the price and convience.

This was a great deal that saved me money the first day, as it was less than the computer service would have cost. Big thanks to Mark at Culver City, CA Geek Squad for suggesting I buy this.

My Best Buy Total membership offers me the best of both worlds, I get great pricing and added warranty all from the a great place like Best Buy.