Customer Ratings & Reviews

The new membership is a very good value, which saves money but not having to purchase a new pc and I can also bring in my other computers if they need service. Plus, you can trust the Best Buy technicians they have a lot of knowledge. They always welcoming to their customers and service their customers with expertise. What a great plan for a whole year. Hopefully, they lower the price.

This membership program is wonderful for someone like me who is technologically inept. In-store and on-phone contacts (real people, NOT AI) are friendly and efficient. The Geek Squad is a Godsend.

This has been a fantastic product. It's worth It's weight in gold. The amount of money i've saved as a result of this product is insurmountable. I highly recommend it.

I Love feeling like I'm protected when my computer is backed up. This membership, I feel has already paid for itself. Geek squad is awesome and very knowledgeable.

Excellent Geek Squad service. Challenging experiencing getting appointment through the website. Times are OKAY. The challenge is figuring out how to navigate the site to sign up for the appointment.

Worth every penny! I would recommend this to anyone who has a small company or works in IT. Even though I have the skill to do, it helps me manage my time running the business and knowing that they do a top notch job.

Very happy with our recent Best Buy membership. We had a laptop issue, which the Gerk squad was able to resolve quickly. Worth every penny!!

i have used this before and not real happy BUT this time with the old, new and carrying case....ALL Best Buy folks were BEYOND marvelous...Aaron, Andrew, Anthony...they are the AAA of Best Buy in my book. They ALL are TRUE Assets to this Best Buy

This membership is a terrific deal which gives me the incentive to continue to shop at Best Buy where their pricing is not just the best, but with the increase of the cost of living it makes sense. I will shop at Best Buy using my membership

I really appreciated the geek squad in transferring data from my old computer to a newly purchased computer. The Best Buy membership really came through with this service.

I purchased a lap top for my son for college but the Membership services that came along with it I may actually use, like geek support. That would definitely come in handy for the electronic devices that my family uses. You need reliable devices to use every day so this is an excellent member benefit. Thank you for providing this.

The best thing I have purchased this year. You will be glad you purchased the membership if you experience problems with your computer like I have you have the geeks to help you. For a full year they will help no matter your issue or problem.

Mostly positive results. A change to the administrative id was not communicated well, and caused some problems to right-mouse selection values that didn't work. Fortunately, the files were intact and could be located, so "no harm, no foul". The Geekers know their stuff, no doubt about that.

This membership is a real value. My computer was hacked twice in a month; after the second, I took it to Geek Squad at Best Buy. Fixing that problem would have cost $150, but for a few extra dollars I now have a full year's coverage (insurance, basically) that if I have any other problem with that computer or my iPhone, Geek Squad will help resolve the issue!

Bought a new computer and wanted to transfer the info from my old computer but am computer inept so wanted to have it done for me. By getting the Total membership it cost me nothing and I have continuing help for the next year. Already paid for itself! Thanks!!

I decided to renew my membership because I like the member prices and the fantastic Geek Squad support. The protection plans are great, too. I would recommend it to anyone looking to protect their products.

I purchased the Best buy total membership. You can use it to have your computer checked or worked on at no extra cost to you. My computer hard drive died, they put a new one in and formatted it with Windows 11 at no extra cost to me. Best buy geek squad does a great job. I would highly recommend this program.

This membership has been very convient and useful too us. We have saved alot of money and has been used more than we thought we would have.

This has been so worth it! If you plan to buy major appliances or other pricey items definitely consider this. We’ve saved a ton of money!

This card is very flexible and offers lots of savings. The Geek Squad are my technology friends. They are always there to help when needed. Great card that gives you piece of mind.