Customer Ratings & Reviews

Great if you're planning to purchase and install things. Team does an excellent job to get your products to work. Saves a lot of time and costs.

Purchased this last year. $199. Offers savings when you buy tech items. Saved more than the $199 in items purchased this year vs price to be a member this year.

Within two and a half months of having the Total Tech Care program, it has already proven to be a fantastic deal, both financially and in terms of services provided.

This is a great program especially for folks just beginning to learn how to use an IPhone.

This membership is well worth the money. Given my busy schedule, it is much easier and more effective as well as efficient to have an expert do installs and setups.

Initially bought this as it was cheaper in the long run for a task I needed from the Geek squad... additional services that are included have made it a good deal.

Covered protection gives me peace of mind since I buy most of my electronics from BB. All products are covered, and save a few bucks on each purchase. Worth it.

This service takes ALL of the worries out of the picture. You can just sit back and let Best Buy handle ALL of you purchases. But this service and reap the rewards.

Member prices and Geek squad support come with this as well as protection plans and delivery!

So glad I got Totaltech, it paid for it self already. No cost for diagnostic found that by adding ram I was able to avoid buying a new computer ($850.00) plus

Was a better package deal than not having it with my purchases. Will see its value over time.

This membership was very valuable to me as I do not have technical skills. I was grateful to have help when needed. Tech s who came were polite and patient with me.

If you are into electronics or home security definitely recommend this plan. It comes in handy. Great price for services and coverage.

TotalTech Support rocks. This is the most complete service that all customers should have. I have had this when it was Geek Squad Support and TTS rocks.

This membership is great. It's worth getting for the peace of mind, especially if your not to tech savy, like myself. Thank you Geek Squad and BestBuy employees.

This membership is on automatic renewal with us. Nice to know they are there when I need them because I am not very tech savvy.

This membership is a great value the response time is excellent the techs are very knowledgeable and professional I love being a member

This membership has it been very helpful and saved me not only a great deal of money but given me peaceof mind

Good value, it seems, until I actually start buying all the technology items I am looking or. I would not want third party installation. Only the BestBuy people.

I just can't imagine been without my Geeks, I don't have to depend on grandchildren, just enjoy them. But I can put the Geeks to work and give me peace of mind!