Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
Computer help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is the best deal for your electronic devices ! Great service and help with any computer issues or problems! Worth every dime I spent!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Totaltech Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this membership is well worth it ten fold!!! It has already paid for itself within the 1st month I got it!!!! Call me a GEEK, but I love Totaltech!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact I can take in my electronics for repair without paying a bill. Well worth the cost of membership.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Plus for new appliance purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to extend new appliance warranty. I hope I never use it but gives me great backup/service if I need it at a reasonable price.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value, and peace of mind regarding protection of different products used service to transfer data from old broken PC to portable memory device
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Totaltech provides good support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I purchased Totaltech support they've been available and have solved any problems I've had computer-wise.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Keeping my memebership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to go to someone who knows what they are doing. Most if the repairs i can do myself but do not have the time. Team is quick and up front.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is useful to customers who have multiple appliances and want to have protection for anything regarding, installation, repairs and delivery.
I would recommend this to a friend - Pros mentioned:Service
Rated 4 out of 5 stars
Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is my absolute favorite. Im in every year and its been a real lifesaver
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great deal. Although it kind makes me laugh that the reason it is worth it, is the fact that the stuff I buy from Best Buy keeps breaking...
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
We love our membership and use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value! It saved me so much money getting my new phone setup and all my computers in the home safeguarded!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great membership benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good insurance to have for devices and great benefits for discounts on services for your home. Have used them multiple times and service has been great.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Love Best Buy and their Tech Group.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, Best Buy delivers! The visit from the Tech guys was great. They resolved my problem right away and showed me things I had not known. Thank you
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
worth the membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a real value. had my device in a couple of times and service and cost of repair was worth the membership.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Good deal! Good to have it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent deal, they are just really helpful and of course it take some time but they definitely fixed the problem on my laptop
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
totally worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this membership. The support is great. It's well worth it just to have someone hang your TV, lol
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Happy to have Geek Squad in my life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad to get Totaltech with the Geek Squad for all of my devices! I feel a lot better to know that they can help me with all of them!!
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Love it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this because it’s Better to be safe than sorry, you just never know when you could need it. Also you get unlimited geek squad help!
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Old man loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad support alone makes this a no brainer for me. Add the member pricing and it just gets better. I need all the help and support I can get.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Been using Total Tech for years and the Geeks rock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using Total Tech for years and the Geeks rock! Saved me a lot of frustration and money as i use my tech a lot for business & personal.
I would recommend this to a friend