Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tech support
Rated 5 out of 5 stars
TotalTech Summation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to navigate process, anticipating good deals and strong technical support. Overall a good value with good upside for my and my family. Thank you
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Love my Total Tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Total Tech yearly membdrship. Was able to work with Danny at Clearwater who designed my system. Great guy. Very professional. Great experience
I would recommend this to a friend Rated 5 out of 5 stars
Very happy in Fredericksburg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy. The technician was very knowledgeable and had the part on his truck just like the good old days. I consider that a real blessing.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
We use our membership more than we expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership saved us a lot of money. It covered the delivery and installation of our new dishwasher when the old one died.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Highly Valuable Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech is a must and worth every cent. I have had it for four years and it has helped me out of a lot of serious issues.
I would recommend this to a friend Rated 4 out of 5 stars
Only used membership twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership great I feel a little expensive for me personally. Geek squad was good!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
So worth the cost of membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. My ring doorbell hadn’t worked for 2 months when I remembered I bought I’d at Best Buy. They came out and had it working in 10 minutes.
I would recommend this to a friend Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a member has been one of the best decisions I have made. The level of service and knowledge readily available, makes this purchase a no brainer.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is an awesome decision to purchase this policy it has helped me a lot and getting things done in for free it’s worth the membership
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Totaltech membership I recommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has a great value. Saves hours of time at little cost. Just use it once. I'll use it a few times and it pays for itself, literally.
I would recommend this to a friend Rated 5 out of 5 stars
Worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is totally worth it. The Geek Squad guys really know their stuff!! I love dealing with the Geek Squad they ALWAYS go above and beyond.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
the membership is worth the price, hands down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Geek Squad is DA' BOMB!! always there to answer questions and help me figure out what I need to do. NEVER sorry I purchased this package
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Protection at it’s finest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has helped me out in the past so I got it again. I haven’t used it yet but have in the past and it was good.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
I’m no Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Total Tech for many years. I’m not very tech savvy so it is good to know I always have the Geek Squad for help. Well worth the money!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Phone pick-up and set-up l
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very nice associate who was very keen on serving me and and a few others who were there. He was very respectful and keen on serving everybody.
I would recommend this to a friend Rated 5 out of 5 stars
OUTSTANDING SERVICE!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable technician. Who was very informative. He seemed to be ginuwine in his consern for my satisfaction with the service. THANK YOU!!!!
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Great Great Value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a member for over 5 years. Worth every penny. You have tech support available by phone or I store and even house calls. Wouldn’t be without it.
I would recommend this to a friend Rated 4 out of 5 stars
total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total tech is good to have, i dont have to worry with total tech
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
EASY COVERAGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth money for computer and large screen TV. Installation of TV was covered and computer problems solved easily
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Art Mata
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a member ive seen great service, friendly people and proffesional work. I am glad we signed up for totaltech. Keep up the great work Geek Squad
I would recommend this to a friend