Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Value
Rated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value with special perks for the members which also helps improve pricing. Pays for itself if you buy the products.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Wonderful plan for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tech plan it's great for the price you can use it for all appliances in your home no matter when or where you brought them from
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love totaltech, it covers everything I get from bestbuy. I love getting technology from bestbuy knowing it is protected
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Love total tech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great value. There are so many services the membership offers free or at a great discount. Has already saved us money.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Many Perks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This turned out to be a great deal. Got all my 7 Tv's delivered for free and installed for free with this membership.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been total tech members for several years. This service has provided valuable services & information related to our tech appliances
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
better than dell techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they took care of all my complaints and concerns and got me up an running in no time :)
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has already paid for itself within 3 months time. It’s well worth it if you have cell phones, computers and a home entertainment system.
I would recommend this to a friend Rated 4 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for years. The group gets larger which segments the service by problem area. Know how to explain your problem before callinhg. Wait times have increased significantly over the years. Too Many members// too small a trained staff.
I would recommend this to a friendRated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good membership to have if you like purchasing many items at Best Buy
I would recommend this to a friendRated 4 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is well worth the cost of the membership.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Good for those who can’t or prefer not to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. I would highly recommend for those who want piece of mind. Great for those who can’t or prefer not to themselves.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Maggie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership is great and very valuable to me. The geek squad helps so much with issues that come up. Couldn’t do without it!
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Worth the value for your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership covers lot of protection and give good discount on geek squad installation products. And lot other benefits to explore.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan has many benefits. It includes free installation of your product plus free haul away of what you replaced. I used this last June.
I would recommend this to a friend Rated 3 out of 5 stars
Blah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I would not recommend it’s a waste of money
No, I would not recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
I value my Totaltech plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate my membership. The Techs are prompt. My plan saves me time. And I like the online help/assistance that I receive.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Equipment setup help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has paid for itself in the first few months. They have a great understanding of equipment and the software to operate it.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership a great value.....gives me peace of mind knowing that whatever needs attention is at my fingertips.
I would recommend this to a friend Rated 5 out of 5 stars
Love the Unlimited Geek Squad!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have great peace of mind having purchased this membership for the last few years. I know help is always available!!!
I would recommend this to a friend