Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
I love this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to have. You get great service and piece of mind. All of my tech is protected by serviced by a very knowledgeable staff.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the membership is a good investment it offers alot you can't go wrong especially when you live alone and have no one to assist you
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Membership is rewarding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for the money. What a stress relief couldn’t come at a better time. Really been over working equipment but no worries now.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Best Membership Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a great value, I had dash cams installed in 4 cars, after 2nd install membership paid for itself.
I would recommend this to a friend Rated 5 out of 5 stars
Good value for like a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great membership if you plan on doing so much and ordering a lot online specially small items but if you don’t then is ok
I would recommend this to a friendRated 5 out of 5 stars
My Garage device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal ever make a purchase warranty for two years with membership and can get total tech to get items installed with membership
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Reinstall TV, speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We remodeled our house and had Best Buy take down our system and reinstall it. They were on time, efficient, friendly and did great work.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
OuR Membership is worth every penny. It’s super.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are thrilled with total tech service. The team is great and we get the support we need FSU,t,essay every time we call on them to help.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 4 out of 5 stars
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help me through the problems we were having and set up the new programs
I would recommend this to a friend Rated 4 out of 5 stars
support for all your tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really love these plans, they give me peace of mind when ordering
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
I find membership to be worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers are very good and very professional. I would recommend it.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the program, the techs are great, excellent customer service, and great product knowledge, I love Best buy and al it has to offer
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Total Tech is Well Worth Buying /Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Totaltech a few times and the service has been excellent and well worth the money to buy the program.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited support from knowledeable technicians that keep the customer informed, offer options and recomendations as apporpriate.
I would recommend this to a friend Rated 5 out of 5 stars
Comes in Handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only way to go. Buy the totaltech and have peace of mind incase anything at all goes wrong. They have your back.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Techrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a steal considering the devices I had installed on multiple vehicles. Great service with additional fees/costs.
I would recommend this to a friend - Pros mentioned:Value
Rated 4 out of 5 stars
Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Geek support is always good to have.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
The everything protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the best purchases ever for me the protection it offers is fantastic. The free shipping is also great.
I would recommend this to a friendBrand response from Social Media Expert
Posted .Free data transfer, Free Protection with a reasonable deductible if used within the 2 years while your plan is active, free/discounted in home services and support when you need it. All great reasons to love Total Tech. Please keep up to date with any changes at https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983 as we continue to make the plan better suited for our customers.
- Pros mentioned:Tech support
Rated 5 out of 5 stars
Membership of total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is really outstanding, we have use it in the past. They where awesome. Very professional and they get the job done quickly.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Great to Work with!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rolando is always great to work with and always ha the answer or will go looking for it and get back to me. Very easy to get ahold of~
I would recommend this to a friend