Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tech support
Rated 5 out of 5 stars
MOVING? THIS IS GREAT FOR ALL 4 MAJOR APPLIANCES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a Senior...(I am), and aren't a technology genius....Or any one making a move....THIS IS AN AMAZING BLESSING!!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Satisfied Customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Total Tech Membership I have and I would recommend everyone to get this service it saves you in the long run.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a pleasure working with the Geek Squad. Have never had a bad experience.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership helped out with a acre gaming computer that my young son had all messed up they fixed it right up
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Tech is an excellent membership to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely one of the best deals Best Buy offers. I have had this membership for over 2 years now and it is worth it!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Did what I needed for a good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved multiple problems on multiple machines at a good price. Definitely with doing when you have a need.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Shout out to the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installation of my new TV was a great experience. They were so thorough and knowledgeable making my day!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
The best plan in tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best value in tech. The geek squad handles all my tech issues regardless if i bought the item from best buy.
I would recommend this to a friend Rated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice changes to platform seems to be worth it so far for installing and warranty on Best Buy products I would recommend
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Total tech coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and worth the piece of mind when sending your student off to college. Plus you receive a student discount.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
THE BEST SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SERVICE WAS EXCELLENT. JONATHAN IS A+ He was on time, had the knowledge to resolve the situation
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value plus unlimited geek squad support from real geeks with masks and a liberal viewpoint
I would recommend this to a friend Rated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful to me as I am not computer and electronics savvy.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
New refrigerator installed so professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of my new refrigerator water hook up and removal of my old was done timely, professionally and very clean.
I would recommend this to a friend - Pros mentioned:Value
Rated 4 out of 5 stars
Proteccion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. I have used it several times. Very useful.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Nest door bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Nest door bell and it was installed by Best Buy. We are very happy with the bell and the installation.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Our membership is a BARGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a GREAT bargain -- saves me time, $$ and frustration - I probably over-use it.. :o) Thank you
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service!!! Eddie was respectful patient and kind. He took time to explain the service and answer my questions.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
I'm very happy, so far!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am anticipating great value with this membership. I have been very impressed with the services I've received so far.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Love having the membership available when needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the membership. I always know the Geek Squad is there for me when I need them.
I would recommend this to a friend