Customer Ratings & Reviews

The membership is a true value. Best Buy has the best services and this offers me the best opportunity for assistance with Geek Squad as well. Great service.

Overall, though expensive, it's a pretty good system, The only gripe I have is that I wish it could have included the full price of level 2 data recovery. $360.00 on a fixed social security income is a huge expense for us. I was told when I first started this that it would cover ALL LABOR. Apparently that is not the case. I would still recommend it with the caveat that it only covers certain labor on certain things.

Best Buy Total is worth it if you’re into gadgets or upgrade frequently. The member pricing, included protection, and quick access to Geek Squad save time and headache. The tech support alone makes it useful, and the yearly perks easily cover the cost if you shop even a few times. Reliable, straightforward, and actually helpful — not just another subscription.

I love my controller it’s perfect for gameplay and has exceptional grip it doesn’t even accidentally slip out of my hands when my hands get sweaty while playing.

This membership was the best purchased I ever made. I utilized its perks. I purchased a washing machine, got 2 stereo installations, had my computer checked out. All FREE with my Total Tech. The price I paid for membership saved me a ton of money

The membership is SO worth it! They took care of my PC and got it functioning like new again. They even cleaned and fully updated it. The geek squad members are helpful and knowledgeable. Just access to the squad is worth it, but add to that a free warranty on every purchase? I cannot recommend the membership emough!

I purchased the membership for my new Apple iPad because I do not like Apple Stores or their customer service policies. I was very happy with the technician who helped me set up my iPad. He set it up exactly how I wanted it instead of how Apple wanted it and it was so easy and took way less time. I know it will be just as easy to make another appointment should I need help again.

Review of My Best Buy Total Membership Account Benefits As an avid customer of Best Buy, I have been enjoying the benefits of my Total Membership Account, which offers an impressive range of services that enhance my shopping experience while providing exceptional value. 1. Countless Discounts: One of the most significant benefits of the membership is access to numerous discounts on a wide range of products. This not only helps save money but also allows me to access premium products at much more affordable prices, adding considerable value to the membership. 2. Amazing Customer Service: The membership includes dedicated customer service that ensures all my needs and queries are addressed promptly and efficiently. Having access to responsive and knowledgeable service representatives enhances the overall shopping experience, making each interaction with Best Buy smooth and satisfactory. 3. Fast and Efficient Processes: Another key benefit is the expedited processing of orders and services. This means less waiting time and quicker resolutions, allowing me to enjoy my purchases without unnecessary delays. Overall, the benefits provided by the Best Buy Total Membership truly stand out and make every shopping trip to Best Buy worthwhile. Chance to Win a Gift Card Additionally, the opportunity to win a gift card simply by reviewing these benefits is a delightful incentive, providing even more reasons to appreciate this membership. I look forward to continued savings and fantastic customer experiences with Best Buy. I highly recommend anyone frequently shopping at Best Buy consider joining the Total Membership to enjoy these valuable advantages.

I’ve purchased this before when I bought a laptop. I like having the unlimited geek squad services, since I am not too tech savvy. Also like that it covers all my tech gadgets

This membership is the pinnacle. I rest assured that if anything is ever dynamically uncontrolled with my computer, I can take it in to the Geek Squad and they are fast to fix the issues in the most professional manner. They are very knowledgable and explain what the issues are so that I understand. And with all of the value you have with this card, my total buying experience at Best Buy is superb!

I really enjoy the peace of mind with the Best Buy Total Membership. The service is relatively affordable. I don't use it a lot, but when I need it, it's there.

Been extremely excellent. The squad is so helpful and on the ball, they help me with literally anything that goes wrong. Its perfect and you have peace of mind.

Always professional, never tries to up sale. Usually have what im looking for. If i have a question so far they have always tried to answer it or will ask others.

I purchased this for a big screen TV and have been pleasantly surprised by the other features not related to the support of the TV. The peace of mind that comes with this purchase and coverage of other items has been welcome.

The great prices are a perk. However, having the Geek Squad available is the greatest perk. Many times I’ve had issues or questions and they have nailed me out!

Best Buy membership has so many options and rewards. Access to membership rewards and specials is available where nonmembers cannot get. It is worth the money!

What I like is not only the prices but doubling of the warranty.Also the availability of the geek guys because I’m not a computer nerd and my computer hiccups at times.

Great product, it is very comforting knowing you have the warranty and we have saved significantly more than we paid.

I enjoy having a 'go to person' when I need them. I am techno-challenged but they are always there when I need help.

I have had a Best Buy Total Membership for quite a few years. In addition to unlimited tech support for your products, you get 2 year service and free shipping o purchases