Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Value
Rated 4 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used for on purchase well worth it. Great value to all
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great having access to help when i need it... i've used it for things that were NOT purchased at BESTBUY also
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth every Penney. I use it for all my products I buy and the people are good at what they do.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
valuable membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, Use the geek Squad support all the time. this is a very valuable asset to me.
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is knowledgeable and courteous. They took care of my issues efficiently and correctly the first time.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Best Buy makes it easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so easy to take my computer or my cell phone or any other tech equipment to the Geek Squad and get things fixed!
I would recommend this to a friend Rated 5 out of 5 stars
An awesome advantage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this advantage, it makes things so much easier for me! I am thankful that Best But offers such an advantage!
I would recommend this to a friendRated 4 out of 5 stars
Helpful benefits and dedicated staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've benefitted from the Totaltech membership through consultations and installations, as well as discounts. We probably should use the service more often for minor tech questions but it's been worth the investment even without that. The Best Buy team members are always ready and willing to help, knowledgable and patient!
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
love it!!! use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a GREAT service. I am not tech savi and to have them ready to help is really a load off my mind.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a value. Have used mine for many fixes. Techs are always friendly, knowledgeable and helpful.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great value. Money well spent. Got my money back in 2 visits.
I would recommend this to a friend Rated 5 out of 5 stars
Total Tech is so helpful and worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is the best! Yes! it’s a little bit of extra money. However, why not take full advantage of having discounts on products?! The ability to get all your labor included, (as long as you buy the products with Best Buy). As well as a protection plan on everything that is purchased at Best Buy. In my opinion, it’s a no-brainer! Why pay more when you don’t have too?! Get total tech and it will help ease the stress.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had security cameras placed at my residence and the installer did a professional job and happy with the end results.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
friendly and very helpful sales people.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sales and checkout personnel were top notch.Good discounts and looks like the price for total tech is well worth it.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value!! I used them more than once and I can’t imagine owning IT equipment without them
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Very great experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were ontime professional and pleasant. They were also knowledgeable about the TV and Best Buy products
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good value if you want to save money on your products and get extended warranties on your purchases.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
WE love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is real value. Peace of mind always knowing the Geek Squad are available to solve any issues I have.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Great and competent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best investments I have made this year. If you don't live with a techie, sign up!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Will Not Do With Out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Recommend The Geek Squad To Every One, They Are Able To Help Me Any Hour Of The Day Or Night Any Day Of The Week
I would recommend this to a friend