Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I call, I am connected to a qualified, knowledgeable person who helps me quickly and solves my issues
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came a week or 2 ago to get rid of noise in speaker and to program remote. Neither was accomplished! We had the receiver on the wrong mode to hear the noise and the program remote warning never came up on the screen. But both problems are still present.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Peace of mind protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used totaltech support with my laptop and it was a blessing. They solved my problems.
I would recommend this to a friend Rated 5 out of 5 stars
OSU42
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Have already used to upgrade my laptop with a new hard drive and help with a new printer setup.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Totaltech Membership - YES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looks like a really great deal! I'm especially impressed with the free delivery option and the 24/7 service.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value I can use them for anything that was purchased from Bestbuy and for items that are not from Bestbuy
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tot Tech is a nice service to have in order to have everything taken care of and all your questions answered.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Helped wonders!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was extremely useful and has saved us loads of money we otherwise would have wasted.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Best Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is the best ever. Very helpful as software keeps changing! Online chat tech support is also great.
I would recommend this to a friend Rated 5 out of 5 stars
Extremely useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly can't imagine shopping without the Totaltech Membership. Saves many headaches. Definitely recommended.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very helpful and kind. Made sure I under stood what had occurred to my PC. Also how I was manipulated .
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Totaltech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the peace of mind having someone i can call for tech support. It is a little pricy
I would recommend this to a friend Rated 5 out of 5 stars
I Will Never be Without Best Buy TotalTech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since I bought my first computer from Best Buy, I have had Tech Support. Now, it is called ToatlTech. The name doesn't matter. It gives me access to "My Geek Squad Agents!" I use it often and feel it has saved me many times from virus attacks and has also helped me when my extended hard drive crashed and they were able to save the information on it for me. I recommend this service to all my family and friends, and most take me up on it!
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
This Membership is a lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership gives me peace of mind should I need any tech support. They are right at my fingertips.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great program, it saves you in the short and long run if you are a loyal Best Buy customer.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Count on it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have! Prefer to have the BB experts instead of figuring it out myself - they do it right the first time!
I would recommend this to a friend - Pros mentioned:Value
Rated 4 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Helpful experts and customized quotes.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Worth It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value!! $199.99 and I got two subwoofers, and an amp installed, as well as a TV mounted on the wall
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real great value,the support was invaluable as I do not know how to fix computers.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great and they came to the house and did so much and explained everything
I would recommend this to a friend