Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Value
Rated 4 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Helpful experts and customized quotes.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Love having this available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have help when I need it! Technician was helpful and knowledgeable.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Has its uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the value in having this membership. Support was helpful
I would recommend this to a friendBrand response from Social Media Expert
Posted .Support is available and plan updates are visible online at https://www.bestbuy.com/site/electronics/totaltech/pcmcat1629315977983.c?id=pcmcat1629315977983 . Do let us know if you need help, have questions or concerns.
- Pros mentioned:Service
Rated 5 out of 5 stars
Glad to have Totaltech Membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Tech had good customer service skills. Explained issues and made it understandable.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Great value and awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having total tech protection is a value beyond any other! Highly recommend!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Being so far away this was perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it!! My husband always gets the little add ins I hate to but this was definitely worth it.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Support is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very happy with the expediency and quality of the service from repairs, installation, and support!
I would recommend this to a friend Rated 5 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the help I was looking for. Transferred from old computer to new
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, especially since it has been revamped. We have saved time and money by having
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! Techs are great! I love this program, They are always on time, and for the price I can’t go wrong!!!
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Totaltech is totally worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a must buy. Being able to have geek squad support on all your devices is a no brainer!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Well worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying multiple TVs and need them all mounted this is well worth the cost. It pays for itself.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Enjoying my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought when I purchased this I wouldn’t use it but so far it has prove to be valuable. I am glad I have it
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Love This Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great to have! It seems a tad expensive at first, but it is definitely worth the initial cost.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
So glad we spent the extra $. IT SAVED US A LOT MO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and friendly techs. We were amazed at how quickly they were able to resolve our problems.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Membership is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. Service top notch service. Definitely would recommend
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Total tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t be without this! Worth every penny to be able to call when something goes wrong. Great support!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
We love the membership and use it all of the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, good for the price, and have saved my family money, I would recommend it.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service from Geek Squad. Need to have a purpose though in order to actually save money with it.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having these Geeks on my payroll...they are knowledgeable and efficient.
I would recommend this to a friend