Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tech support
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited Geek Squad support for all my needs associated with my purchases.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Love this memebership and it is worth the money !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal in town because whenever you have an issue they are there for you !!
I would recommend this to a friend Rated 5 out of 5 stars
We love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this membership to cover all our devices and give us peace of mind, its a must for this family.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
TOTAL TECH SUPPORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used the total tech support and they know what they are doing and have always helped.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value, if you have a lot equipment that needs servicing.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Great software support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always have total tech support, they have helped me so many times with my computer inadequacy
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Membership is peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans had not been used by us before but the future of knowing we have support is priceless
I would recommend this to a friend - Pros mentioned:Service
Rated 3 out of 5 stars
Never called back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was good when delivered TV, however when I called to ask a question, I was told someone from the Geek Squad would call us back. They never did.
No, I would not recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
I am most grateful for my membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been extremely helpful particularly because I know so little about technology
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have some hi-tech devices and the Geek Squard has helped me install and troubleshoot all my devices
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great support with all the wait to have my desktop recovered but lost a few important files
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Glad we have our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got excellent help whenever we needed it. Glad we had our membership.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Love Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is great for all of your tech needs. You will still need Apple Care for Apple products.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Well worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has real value Easy to call and use. Well worth it.
I would recommend this to a friend Rated 5 out of 5 stars
Love This Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this plan. It is great to be able to take your tech problems to the Geek Squad and let them bring your laptop or cell phone back to life. For one yearly fee, you can take any electronic appliance and let them bring it back to life. They completely rebuilt my aging computer with two new SSD disks and it runs like a top. NIce job, Geek Squad!
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Just get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great. At first you'll feel like you don't need it but you'll be glad you got it.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
I value this membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve benefited from these services financially. As well as other ways. It’s a great service to have.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Best Buy members service providers agreement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for all members. Great direction assistance when you enter the store which saves time.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Membership is awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Geek Squad support. I have used several times and they have always provided excellent service.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are so very happy with having the Geek Squad right at the tips of our fingers with a quick call!!
I would recommend this to a friend