Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Value
Rated 5 out of 5 stars
Totally Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great Value, I am so glad I decided to obtain a membership and unlock some great deals!
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Membership at a great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great, The geek squad support the protection on the products and the prices
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Good product, good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerators arrived on time and installed perfectly. They are both working as expected.
I would recommend this to a friend Rated 5 out of 5 stars
A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the membership and really worked. I will highly recommended.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Total package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value anytime your electronics are not working. So easy and convenient.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Best technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best technical support membership. Very helpful
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
We like the value of Total Tech membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the value that this membership provides with access to Geek Squad technical resources.
No, I would not recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
TotalTech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth it! We use it regularly and saves us a lot of money!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
friendly competent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my totaltech membership because I get very friendly competent service for information.
I would recommend this to a friend Rated 4 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technicians and insulation was great. It was hard to resolve issues on the phone when calling. Every time I called they were not local and I was told more than once to go to the store and talk to the local Geek Squad.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Highly recommend the Harriman New York Best Buy store.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
membership is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech membership is worth it....def consider buying the Geek Squad help for a year!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
I love my membership & will always renew it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Totaltech membership is unbeatable and totally worth the money. 24/7 service is Great!!
I would recommend this to a friend Rated 5 out of 5 stars
Its a must.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real bargain. Well worth the peace of mind it gives you when something goes wrong.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
So worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny knowing that your tech support issues will be addressed and taken care of!
I would recommend this to a friend Rated 5 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice to have this peace of mind knowing that if something messes up it’s covered.
I would recommend this to a friendRated 5 out of 5 stars
Tony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is great I use it all the time and renew it every year for the past two years.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
membership is a great deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tech support!!! Freddy for at home visit is the best, knowledgeable and professional!
I would recommend this to a friend Rated 4 out of 5 stars
Its good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its cool, I don't like that they changed the price of TV mounting from $49 to $120 (thats if you have an already existing TV). I guess the good thing is that if you buy a new TV it gets mounted for free so I guess its good.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
The membership is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives us great feeling knowing that this is available and helps us through any problems.
I would recommend this to a friend