Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Value
Rated 5 out of 5 stars
TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for many reasons. Get it! Will pay for itself
I would recommend this to a friend Rated 5 out of 5 stars
Fast service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and quick install. When they left and I had a question they respond quickly.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Use membership all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech support that I received was 100%+. Very professional and friendly.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and very helpful tech people, Glad we purchased the tech package
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
I enjoy my membership cause I'm not really tech sa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great service and fast services and friendly representatives that can help
I would recommend this to a friend Rated 5 out of 5 stars
feels good to know I can get help when I need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rely on the knowledge of the Geek Squad for information and help when I need it.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad support is fantastic. Robert arrived on time and solved my problem.
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
Great membership. Long call waits.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the member only deals and added free protection with apple devices. But when you contact technical support, be ready to be on hold for lengthy times.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership saves you so much money its unbelievable
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has paid for itself. We use it often and will purchase it again.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real value. It is worth every penny that you pay for it. Love, Love, Love it
I would recommend this to a friend Rated 5 out of 5 stars
Help when needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech has help me in a pinch. Easy to get appt since I had a membership
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Well worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mu membership has paid for its self with the great support and service I receive.
No, I would not recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Love the membership and will continue to purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TT MEMBERSHIP is well worth it with all the perks you get for only 200 a year
I would recommend this to a friend Rated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy that I purchased this protection plan. Great membership to purchase.
I would recommend this to a friendRated 5 out of 5 stars
Great coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to round out a good buy with a little extra warranty. Well worth it
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great membership for the value. Can be use with all electronics
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Support Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this total tech is a no brainer. It's better to have and not need.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
greek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good service- it has been very helpful in solving our computer problems.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Woth it of you use the services they have to offer.
I would recommend this to a friend