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Customer reviews

Rating 4.3 out of 5 stars with 3215 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,215 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    The membership perks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called me to figure it out. Usually for other stores i have to call

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we have this service! So dependable and Techs are so professional!

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a terrific value, on I plan to continue!

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Super Useful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is very valuable. You get your money’s worth. Prices are great!

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    The membership is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I got the membership, it has really saved me a lot of money!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed my 2 wall mounted televisions they did excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have membership for those with a houseful of tech toys from computers to TVs. Problems with your computer. Your choice, take it in, schedule a home service or call in for tech support that will walk you through to resolve you pro. Buy a new tv and get free delivery and set up. There are a lot of benefits that will make your life easy. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    great tech support program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this program works and is a godsend , do it and you wont be sorry

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    TTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money on certain products, install and overall tech support

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Geek Squad ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech just keeps getting better and better ...

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is definitely worth the money. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Protection-Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love piece of mind getting protection. Great value service price.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind at an affordable price.saved us money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was the best decision I could have made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable & polite. Will recommend to family & friends.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    We cannot live without the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great; Service fast and on point; My wife loves the service

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Glad i have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is worth every penny Dont no what I would do with out it

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Pricey but worth it if you buy a lot of stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment most items you purchase will be covered under this plan

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Purchase reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have for all my best buy electronics i buy from them

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    miss joanne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Membership is a comfort to know I can call at any time.

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know you have a team of people to help you with your purchases.

    I would recommend this to a friend