Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tech support
Rated 5 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, the Geek Squad representative got right to the heart of the matter.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is of great value. Plus gives unlimited geek squad help.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a great value especially with 4 kids in the house.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love total tech support. So worth the money esp of you get a new tv
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
I love & use it always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good very worth it & helps me so much so often
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Membership Is Smart!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! It pays for itself with one service call!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Service Top Notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT WOULD recommend TO ALL customers, Great Company
I would recommend this to a friend Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is overall a very suitable warranty for all my new products.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great decision when buy/moving into a new home. Worth the money spent.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad support is above and beyond. Appreciate their knowledge.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent support from Andy and the technicians that set up our Sony tv
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Totally worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely get your money's worth! And the customer service is amazing
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is very valuable for all the help and support they give.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
t0tal tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good protection and peace of mind to have..a little pricey
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Total tech yearly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a must for me and it surely pays off when you need it most.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Valuable Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very valuable service and after only 2 months I've made my money back.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Best Buy Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend this service due to past service and experience.
I would recommend this to a friend Rated 5 out of 5 stars
E mail was hacked. Yikes!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My E mail was hacked. I went to the Geek Squad. I made an appt. They fixed it. I have been back to buy a printer. I cannot say enough about them - while unhappy about the reason I went there, they were the best thing that came out of a bad situation. I can never thank them enough - I have no hesitation about recommending them without reservation
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
"Don't Leave The Store Without This"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program has always more than paid for itself.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
I always use my total tech membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service and very timely. Very friendly and knowledgeable.
I would recommend this to a friend