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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3215 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,215 reviews
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of great value. Plus gives unlimited geek squad help.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Geek Squad ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech just keeps getting better and better ...

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a great value especially with 4 kids in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love total tech support. So worth the money esp of you get a new tv

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision when buy/moving into a new home. Worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad support is above and beyond. Appreciate their knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support from Andy and the technicians that set up our Sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get your money's worth! And the customer service is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    Use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very valuable for all the help and support they give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall a very suitable warranty for all my new products.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Membership Is Smart!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! It pays for itself with one service call!

    I would recommend this to a friend
  • Pros mentioned:
    Tech support

    Rated 5 out of 5 stars

    Total tech yearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must for me and it surely pays off when you need it most.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Service Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT WOULD recommend TO ALL customers, Great Company

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Valuable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very valuable service and after only 2 months I've made my money back.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    I love & use it always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very worth it & helps me so much so often

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    t0tal tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection and peace of mind to have..a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    I always use my total tech membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and very timely. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Did exactly what I needed and answered all questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the membership to be worth hr price. I’ve used it several times

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    We plan on using ut again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great value. Everyone was very helpful. We have more to look at

    I would recommend this to a friend