Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Eh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't know I was being signed up for this when I got my PC fixed in 2021. Never used it for the whole year after that and cancelled it once I realized they roped me into a subscription
No, I would not recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
We use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has really been great in solving technical issues
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Love the geek squad home installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.guys helped me install and mount two TV's Good work, great people
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Its all good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a good value. I would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed my TV and taught us how to use it-they made it seem easy
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and peace of mind for protecting all of you devices
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, excellent service support retail stores
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and tool to have on hand for the just in case moments
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. I like it. I’m very, very glad that I bought it!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
We love our and use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a real value for my family. I’m glad to have it
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value. The technicians are very knowledgeable.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very helpful to us and family Thanks
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item at an even better price everyone was very helpful
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is a great advantage really glad i purchased it
I would recommend this to a friend Rated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy essentials™ - Total Tech has been as advertised and works for me. Purchase Date: 07/27/2022 Works as advertised Really works as advertised, as expected, as outlined, as described-no need for further details. Understand. I do not like to be bribed, held hostage to describe a review. Enough said???
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
TechSup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech support for the various Best Buy goods excellent
I would recommend this to a friend Rated 4 out of 5 stars
Call Apple for service?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not use this membership much. The one time I had a Apple product problem on my new 12 pro phone they referred me to call Apple for service.
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection do recommend this product it worth the pay.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome support and benefits provided to all of ur electronics
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Membership is useful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time, knew what he was doing, and got the job done.
I would recommend this to a friend