Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Value
Rated 5 out of 5 stars
Its all good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a good value. I would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed my TV and taught us how to use it-they made it seem easy
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total Technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and peace of mind for protecting all of you devices
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and tool to have on hand for the just in case moments
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, excellent service support retail stores
I would recommend this to a friend Rated 1 out of 5 stars
NOT GEEK SQUAD! SO SAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now in 2023 This pitiful plan is a last ditch effort for Best Buy. They have already closed many stores, do not offer bundled software. Not much merchandise in stores BUT TOTAL TECH members have to BUY ALL ITEMS from BEST BUY or the items are not covered. I had a computer under Geek Squad and thanks to the Geek Squad coverage I was encouraged to purchase many more products. NO MORE Best Buy will go the way of Bed Bath and Beyond, Sears, and other behemoths who cannot keep up.
No, I would not recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
We love our and use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a real value for my family. I’m glad to have it
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. I like it. I’m very, very glad that I bought it!
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
I love my membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value. The technicians are very knowledgeable.
I would recommend this to a friend Rated 2 out of 5 stars
Why are you buying this??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well....is Best Buy saying they sell a lot of unreliable stuff and you need help all the time? Most of the brand name manufactuers have free help lines!!!
No, I would not recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item at an even better price everyone was very helpful
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is a great advantage really glad i purchased it
I would recommend this to a friend Rated 4 out of 5 stars
Call Apple for service?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not use this membership much. The one time I had a Apple product problem on my new 12 pro phone they referred me to call Apple for service.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is very helpful to us and family Thanks
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
TechSup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech support for the various Best Buy goods excellent
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Membership is useful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time, knew what he was doing, and got the job done.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
MEMBERSHIP SUPPORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great membership to have. Always get the best support.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection is great! The membership gives you peace of mind.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always ready to help no matter what day or time with good advice
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a quality product and allows for good service.
I would recommend this to a friend