Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Monte
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very knowledgeable & courteous and informative.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value Here ! I would definitely recommend this to anyone
I would recommend this to a friend Rated 5 out of 5 stars
Very happy with all new computer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man directed me to the best new computer and gave all the great advice needed to clear out my old computer. Wait for tech to set up wasn't too long and again worked for my needs.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really help me alot I like to shop here all the time
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech is amazing. I live about 50 miles from the nearest Best Buy and there are times when physically taking my computer in to be serviced would be impossible. With Totaltech I can simply CALL them and my computer gets fixed remotely. Love this program!
I would recommend this to a friendRated 5 out of 5 stars
We like our membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very easy to use the service. They are always available.
I would recommend this to a friend- Pros mentioned:Tech support
Rated 5 out of 5 stars
Tech support review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had really good experience whenever I need tech-support.
I would recommend this to a friend Rated 5 out of 5 stars
Love our membershio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the peace of mind having this membership having my back!
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great TV mounting job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time and did a great job hanging the television.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Great value thank you so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. I would try this again if needed. Thanks so much
No, I would not recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
So glad I am a member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value Geek squad always very professional Great service
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
We love our membership and would recommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and would highly recommend getting this membership
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
If you have enough stuff can be good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Proved to be a good value because of problems with computer
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is worth it. Techs are friendly and knowledgeable
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Help is a phone call away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved my problem quickly and professionally over the phone.
I would recommend this to a friend Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped with everything from set up to questions I asked.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Valuable membership w/support for all of my devices
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value good deals on geek squad service. Overall great
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Totaltech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership will pay for itself in the long run.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have received very good service for being a totaltech member
I would recommend this to a friend