Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Value
Rated 5 out of 5 stars
We use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is totally worth it. It's a great value.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
Walton Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited Geek Squad Support is awesome - Very Satisfied
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best techs. Fast quality service. Real value A1
I would recommend this to a friend Rated 5 out of 5 stars
Membership is trustworthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been utilizing Totaltech for years now, and I've never been disappointed. The technicians are extremely knowledgeable, and personable. Their help is ALWAYS appreciated as I'm not very tech-savvy, and their patience goes above and beyond.
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Good Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good protection. I recommend it to everyone.
I would recommend this to a friend Rated 4 out of 5 stars
Awaiting its service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have just started, I'll await when I get my next need to be serviced by your Geek Squad. If it is anything like my previous contract & service with the Geek Squad, which was excellent, I;'kk evaluate this new service.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Great membership for your electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real value!! This literally covers anything !
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
PROTECTION PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A MUST TO PROTECT ALL OF MY DEVICES.***********
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Must have ! Even if purchased outside Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service . Definitely worth the investment !
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Total tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I am a member and get to use it several times.
I would recommend this to a friend - Pros mentioned:Tech support
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was excellent had my problem solved in minutes
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
One Way Stop For All My Tech Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech on time, hooked up computers, didn’t leave a mess.
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Has Many Perks. Do not Regret the Membership Putch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used TTS way more than anticipated. Do not regret.
I would recommend this to a friend Rated 5 out of 5 stars
Definitely worth cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is worth it and will definitely be renewing.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Total Tech is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is great. I have been a member for years
I would recommend this to a friend - Pros mentioned:Value
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership has paid for itself throughout the year.
I would recommend this to a friend Rated 5 out of 5 stars
Support that can't be beat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great option for peace of mind for all things tech.
I would recommend this to a friend- Pros mentioned:Value
Rated 5 out of 5 stars
Definitely worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is a real value. Definitely a good choice!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service! The product you didn't know you needed!
I would recommend this to a friend Rated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent membership i had quite a few things installs
I would recommend this to a friend