Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Iborh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is worth every dollar. Tech support is always available whether you want to drop your computer off , go into the stor e or use chat support.
I would recommend this to a friendRated 4 out of 5 stars
Total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep forgetting to use it, considering i paid for the benefits.
I would recommend this to a friendRated 4 out of 5 stars
Great to hang your tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get protection on the expensive items for it's a must. Also for tvs they can hang it for you
I would recommend this to a friendRated 4 out of 5 stars
use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation of purchased TV was great. Have not used additional service.
I would recommend this to a friendRated 5 out of 5 stars
❤️❤️❤️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin is wonderful and always keeps us in the loop in regards to what is going on! I love the service he provides and how attentive he is to the fine details and suggestions.
I would recommend this to a friendRated 5 out of 5 stars
D & A Fantauzzi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys (2), set up our new 65” LG tv using our Apple TV device and the process was very successful. They added a special plug and a SONOS Sound bar. It’s awesome!
I would recommend this to a friendRated 5 out of 5 stars
Lots of value. See aboo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership gives among other things 24 hour tech support and free installation of products purchased including hanging 65” tv on our wall plus how to use the smart tv features
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent program. Geek Squad can solve any electronic issue. Just wish I could send messages/texts so I didn't have to drive my polluting car &risk COVID
I would recommend this to a friendRated 5 out of 5 stars
I have good service with my total tech my compute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I good serve from Greek Squad on my computers No problem with them. I keep my computer running with no problem. They very friend and very kind to me.
I would recommend this to a friendRated 5 out of 5 stars
Great deal and all way protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a great deal . From virus protect , tunes up on my laptop. Great to in person support or via on line . Highly recommend if you use your laptop for work .
I would recommend this to a friendRated 4 out of 5 stars
Confusing home theater set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad guys were fantastic! They explained everything and got my home theater working properly
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth it for us. Discounts on extended warranties, antivirus and special pricing on many other services. Definitely came in handy several times! Love the Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
This membership is high value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a no-brainer if you need to purchase anything tech. We have received far more value from it than we ever imagined
I would recommend this to a friendRated 5 out of 5 stars
TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great value. If you are going to have any type of device that would need this service, spend the money. Great insurance
I would recommend this to a friendRated 4 out of 5 stars
Bought but never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased but never used the option. Kinda wasted money on this but thought I might could use it.
No, I would not recommend this to a friendRated 5 out of 5 stars
My Totaltech Membership Paid for it self 10x's!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership more than pays for itself! I have saved over $1,200 YTD just on installations, and protection plans alone! It is crazy not to have the Totaltech Membership!
I would recommend this to a friendRated 5 out of 5 stars
Total tax service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is very helpful for us. We own several devices. However we wish we had a more direct phone line to the local store
I would recommend this to a friendRated 5 out of 5 stars
Feels like you’re part of the family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t have my ps5 without it, also has helped me with a few laptops I needed fixed, would have cost me a fortune without. The deals you get are also pretty good.
I would recommend this to a friendRated 5 out of 5 stars
I'M VERY HAPPY WITH THIS SERVICE.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS MEMBERSHIP GIVES ME SECURITY ....KNOWING THE TECH MASTER THAT SHOWS UP WILL BE CHEERFUL AND PATIENT WITH THIS SENIOR CITIZEN.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I’ve ever spent. I work from home and Total Tech protected my computer when it had an internal issue. I was back up and running and getting paid in no time !
I would recommend this to a friend






