Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Essential service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth having, they have you covered on all aspects.
I would recommend this to a friendRated 5 out of 5 stars
The service has exceeded my expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of my orders were fulfilled well. There was an issue with one of my orders but I was pleasantly surprised by the quality of support I received afterwards.
I would recommend this to a friendRated 5 out of 5 stars
Happy Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a new member - great value and good experience with on-time delivery and technicians in home! I look forward to use the membership more throughout the year!
I would recommend this to a friendRated 4 out of 5 stars
RBW11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IIf you need it;s there for helping people like me with no teck savy.
I would recommend this to a friendRated 4 out of 5 stars
Great membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the extra help setting things up. Love the knowledge base level of the squad.
I would recommend this to a friendRated 4 out of 5 stars
I like it a lot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is very helpful. Specially when things don’t work and you need quick help.
I would recommend this to a friendRated 5 out of 5 stars
TotalTech Is Worth It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up appointments and the staff has been very helpful, listens well and care about your issues. Quite satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Don’t even bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service ever. People do not show up to appointments and Hoya re told you treated with respect and you are not regardless if you are a total tech member.
No, I would not recommend this to a friendRated 4 out of 5 stars
Looking forward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While Barely have used it but plan to in near future
I would recommend this to a friendRated 4 out of 5 stars
Totaltech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has been good when we use it. The technicians are kind and knowledgeable.
I would recommend this to a friendRated 4 out of 5 stars
Practical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useful especially for electronics and appliances that require delivery and installation.
I would recommend this to a friendRated 5 out of 5 stars
So worth it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and info! So glad I have a piece of mind with this for my big screen 86 inch tv! Highly recommend!
I would recommend this to a friend- Pros mentioned:Value
Rated 3 out of 5 stars
Best Buy Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use it a few times a year and has been nice to have.
I would recommend this to a friend Rated 5 out of 5 stars
New appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new appliances from Best Buy. Delivery and set/up was great. Very professional. They took away all of the old appliances and cleaned up after.
I would recommend this to a friendRated 5 out of 5 stars
Love the techie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great way to have your computers taken care of, no worries. Just make an appointment, take the computer in and in a couple of day it is good as new.
I would recommend this to a friendRated 5 out of 5 stars
Love my membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me peace of mind to know that I can rely on totaltech for all my electronics. I am able to come in and get all my questions answered,
I would recommend this to a friendRated 5 out of 5 stars
A good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not used to think these kinds of things were worth the investment but so far this one has paid off. And the surface people are always very friendly.
I would recommend this to a friendRated 5 out of 5 stars
TOTAL TECH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suggest everyone gets this product really fast with response, buying and everything on point. You can’t do away with it if you buy from bestbuy like I do.
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel secure and happy with all the service I get. I can't think of a thing to complain about. I can never thank the Geek squad enough.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the total tech membership. Very handy to have. The people who help are very great at what they do.
I would recommend this to a friend