Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Always Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I really haven't had to use it, but in the past BB has always been good about what you buy from them
I would recommend this to a friendRated 4 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never actually had to use it but it was there for me if i needed to
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Teview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a totally non technical person, having Total Tech is a game changer for people like myself.
I would recommend this to a friendRated 5 out of 5 stars
we use our membership whenever possible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is great and the service also is, as well as the wonderful technical support we get, and that counts for a lot to us.
I would recommend this to a friendRated 5 out of 5 stars
Used it at least twice, Great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good replacement to the old Geek Squad protection plan, to cover multiple products.
I would recommend this to a friendRated 5 out of 5 stars
My protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just signed up for this total tech So far so good haven’t used it on any product get
I would recommend this to a friendRated 4 out of 5 stars
My recent Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. The experience was better than expected
I would recommend this to a friendRated 5 out of 5 stars
I LIKE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE IT BECAUSE I KNOW THAT I GET DISCOUNTS ON YOUR SERVICES AND THERE ARE NO SURPRISES
I would recommend this to a friendRated 5 out of 5 stars
Best deal in town
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal in town....bar none! Covers you for way more than the "usual" coverages from other stores....
I would recommend this to a friendRated 5 out of 5 stars
We have used our membership on multiple occasions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very satisfied with Total Texh support services including desk top an d network technology as well as appliance repair
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent service. Love the in home support and the peace of mind that comes with knowing professional help is always available.
I would recommend this to a friendRated 5 out of 5 stars
I do love my membership and use it everytime
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is the real deal! Member pricing & Geek Squad Support are awesome! Having the product protection is a peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
I love being a Remember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love professionalism and that is Best Buy Being a member With the Geek squad they're all professionals
I would recommend this to a friendRated 5 out of 5 stars
Worth it alone for two or more TVs mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific way to replace two or more TVs within a year, save on total installation costs, in addition to other membership benefits
I would recommend this to a friend- Pros mentioned:Tech support
Rated 2 out of 5 stars
membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure it is worth the money, but nice to have if you need someone to come out to the home and do diagnostice work. telling customer to re boot is sort of a waste of time.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jay and his team did a fantastic job with my install. They were extremely professional and treated my home as if it were their own
No, I would not recommend this to a friendRated 5 out of 5 stars
Competent resource!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been a great asset. I needed help, and help arrived. Like a knight on shining armor, Best buy saved the day!
I would recommend this to a friendRated 5 out of 5 stars
Totaltech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my totaltech subscription. It has is a good benefit to have and it has a lot of benefits.
I would recommend this to a friendRated 4 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technical help over the year has been nothing short of excellent.
I would recommend this to a friendRated 5 out of 5 stars
Great program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to have used it beyond my initial repair but it was a no brainer value. The TT team was fantastic on my service.
I would recommend this to a friend