Customer Ratings & Reviews
- SKU:
- 5791900
Customer reviews
Rating 4.3 out of 5 stars with 3215 reviews
(3,215 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Best Buy Totaltech™ Yearly Subscription for its value, Geek Squad support, and the peace of mind it provides. They appreciate the free installation and setup services, as well as the protection and discounts offered. However, some customers express concerns about long wait times, the subscription's cost, limited coverage, and the fact that the warranty ends with the membership.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad we purchased the membership. Good product for us.
I would recommend this to a friendRated 5 out of 5 stars
Tippy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone at Best Buy is always very helpful when answering any questions you may have,
I would recommend this to a friendRated 5 out of 5 stars
Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership was very valuable member prices are amazing you support of your devices awesome
I would recommend this to a friendRated 5 out of 5 stars
This membership is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great! I have used it 3 times and has paid for itself. and also gives me early access to products!
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the amouny of electonics that i use on for work.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a frequent buyer at Best Buy and this gives me assurance that my purchases are in good hands.
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use it all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a great value with excellent service & support and I wouldn't be without it.
I would recommend this to a friendRated 5 out of 5 stars
We love it and use it often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having geek squad readily available for all the issues we have had in our home office. From internet to equipment.
I would recommend this to a friendRated 5 out of 5 stars
Advantage of having Totaltech.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership has helped me a number of times with my receiver also my computer and the installation of my Samsung TV.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy has my back.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great back up and security. They were kind and professional. They knew what they were doing. Problems resolved.
I would recommend this to a friendRated 5 out of 5 stars
LOVE TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team had great communication, Showed up on-time and did a great job. Left the house cleaner than when they arrived.
I would recommend this to a friendRated 5 out of 5 stars
Best membership I have ever owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always know I'm covered with this membership. No matter what my problem is Best Buy's Geek Squad always has my back.
I would recommend this to a friendRated 5 out of 5 stars
Great membership if you shop at BB regularly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership. I really can't see going back to the days when we didn't have it.
I would recommend this to a friendRated 4 out of 5 stars
Great deal if you shop here a lot.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. The discounts that you get makes it worth.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech has paid for itself several times over with tv installation and washer dryer delivery and haul away
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this at a good price. Glad to have expert advice when needed. Geek squad has always been helpful in the past.
I would recommend this to a friendRated 5 out of 5 stars
Tis membership is truly a bargain.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great. You get 24/7 assistance with your problems and better prices. What more could you ask for?
I would recommend this to a friendRated 5 out of 5 stars
Satisfield
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very valuable. Always available when needed. Only one time did I get a tech that was not very happy about helping.
I would recommend this to a friendRated 5 out of 5 stars
Love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is worth it. The gentlemen came in and were very professional. They took time to answer all our questions.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Customer Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent representative for Best Buy. Extremely helpful and informative. Took good care of us and our requirements.
I would recommend this to a friend