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Customer Ratings & Reviews

$299.99
Save $50
Comp. Value: $349.99

Customer reviews

Rating 4.3 out of 5 stars with 331 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the Crosswave Hydrosteam Corded Wet Dry Vac's cleaning performance and ease of use, highlighting its ability to eliminate the need for sweeping and mopping. The lightweight design also contributes to its appeal. However, some customers have reported issues with the steam function, water tank capacity, noise level, suction power, and streaking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 331 reviews
  • Rated 2 out of 5 stars

    Will return for refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering returning this appliance. For the cost, it doesn’t meet the requirements I’d hoped for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steam vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great excellent product. Recommend 100%I was looking for a sterner to maintain my floors clean and this is the perfect size and it works as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steams, mops, vacuums. All in one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Hydrosteam. Out of the box, it comes with sample formulas and sanitizers. I suggest ordering a jug of formula and using it because the samples will last half a house if you're lucky.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this almost every day on something. It works on every type of flooring in my house and is very portable. Definitely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD REPLACEMENT FOR MY GEN ONE CROSSWAVE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THIS CROSSWAVE HYDROSTEAM I THINK IT WAS ABOUT TIME TO REPLACE MY FIRST GEN CROSSWAVE. I LIKE THE SELF CLEAN FEATURE AND THE DEBRIS REMOVEABLE FILTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Bissel. It is the first one with steam and we love it. We also like the self cleaning aspect. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scubber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little machine, works very well, just wish it was a little wider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this machine! It does EVERYTHING it says it does and it just snaps together. Best purchase ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell Crosswave Hydrosteam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, excellent product, takes a minute to understand how the steam works but I love the vacuum feature and wash feature and does a very good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best to keep your house clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is 100% worth it. I have a very busy household alot of foot traffic and let me tell you this product hasnt disappointed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Next Day Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered my new Bissell Crosswave Hydrosteam Cleaner from Best Buy and it was delivered to me the very next day free of charge.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank capacity

    Rated 1 out of 5 stars

    Dirty water tank leaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dirty water tank leaks - not just a little leak but large amounts.

    No, I would not recommend this to a friend
    • Brand response from Bissell Team
      Posted .

      Hi Denise, we're sorry to hear about the leaking dirty water tank on your CrossWave HydroSteam — that’s definitely not the experience we want for you. A leak like that may be caused by an improperly seated tank or a damaged seal, and we’d love to help troubleshoot or explore a replacement if needed. Please reach out to us at support.bissell.com so we can assist further. Thank you for bringing this to our attention. bissell-us-ca

  • Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought three of these vacuums, older models. This model exceeded my expectations. I am very happy. It works extremely well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s washing good. We love it. I definitely suggest this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned for a normal vacuum and a steam mop, it was just a mess to clean after every use

    I would recommend this to a friend
  • Cons mentioned:
    Streaking

    Rated 2 out of 5 stars

    Leaves Streaks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves streaks I have to go back over floor several times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect. only issue i faces is sometimes it makes floor too much wet. otherwise works fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Biased crosswave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for about 3 months than water leaks everywhere

    No, I would not recommend this to a friend
    • Brand response from Bissell Team
      Posted .

      Hi Kimberly, we're sorry to hear your CrossWave HydroSteam started leaking after a few months of use. That’s definitely not the experience we want for our customers. This could be due to a seal or tank issue, and our Consumer Care team at support.bissell.com would be happy to help troubleshoot and get things back on track. Thank you for sharing your feedback. bissell-us-ca

  • Rated 1 out of 5 stars

    No turn the other way

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 months. Water no longer comes out and it’s stopped suctioning. Absolutely dissatisfied with it. And trying to reach the company about it is even worse. Way too expensive for it to break as soon as it did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well I have wood everywhere and very little carpet so it really fits my situation

    I would recommend this to a friend