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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 739 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to clean all of my tile floors and it works great. If I could change one thing, I wish it had a little bit longer of a battery life for those longer deeper cleans. Other than that, I love how easy it is to use.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 1 out of 5 stars

    Fire hazard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! AFTER 3 MONTHS IT STARTED ON FIRE. Just charging it started on fire when i was 9 months pregnant, went straight to the dump. The suction also stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Crosswave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Love. Love. Working mom life changer. My son spilled a Dr. Pepper the other day while my mother in law was over so i grabbed my crosswave and sucked it up and she was shocked that i could clean up liquid so quickly. 2400 sq ft house so big jobs are no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    does a great job on floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well on any floor haven,t tried on area rug yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleanup was very easy. I had really dirty floors. it would have done a better job if I cleaned the brush halfway. There is a bit of a learning curve but the videos are very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bissel Crosswave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but need to empty and fill too soon, not good for larger areas.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Streaking

    Rated 2 out of 5 stars

    Inefficient product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is aweful! It leaves streaks when solution dries. Imstead of it being connected to my wifi, i would like the battery life. I would take this product back, but i suffered quarantine and illness and missed the window of return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. It quite sure whether the “smart” technology justifies the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient and consistent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an expensive piece of cleaning equipment, so I used my rewards certificates to balance the cost and means. I'm happy with this purchase, it's so convenient and does a good job at "mopping" in between cracks and nooks. Cleaning the unit is a breeze. I have a lot of floor space between the kitchen and my living room and foyer. This unit can cover all that in a single charge with plenty more charge to go

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of equipment does what the company says price is also good.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Solid vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too expensive but not cheap either. Its a solid vacuum though if purchased on a discount.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cordless

    Rated 3 out of 5 stars

    Decent Vacuum for Smaller Messes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum if you don't have a ton of dog hair to vacuum. I usually have to prevacuum with my traditional vacuum then finish with the crosswave. Its nice and convenient with the cordless option and self cleaner. Overall worth the purchase for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good, needs bigger tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, works good but needs a bigger tank on it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bissel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst item best buy could sell in on my 3rd one and after 2 months of use the battery won't hold a charge for more the 45 seconds

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Floor cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that dirty water is removed and not just pushed around the floor. No wire plug is totally liberating. Doesn't always reach to floor wall edge and sometimes takes many passes to losen dried on crumbs. There is effort required to clean all parts when done. Stores and charges well. Overall a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use, works beautifully!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box to clean floors in less than 30 minutes. Easy to use, CLEANS ITSELF!!! Used on wood floors, tile floors and area rugs. Cleaning fluid works well, doesn’t streak, as long as you suck up the extra water. Everything smells fresh and looks great. Love this machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bissell cordless wet dry vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does nice job on tile floor in kitchen picks up light crumbs and spills around table and island easy to empty machine rinse and dry parts took a few minutes battery lasts long enough to clean my kitchen floor which is fairly large

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this cleaners had made mopping easier. I have four dogs and a pre-toddler that all day long as dirtying up my hardwood floors. Having to sweep and mop at least twice a day became a job in itself. Now, this chore has become easy and less time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for all floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works on all floors and dries quickly! It can be used on area rugs too. Best part about it is that it’s self cleaning. Put it on the charging pad and the clean water rinses the machine and it goes into the dirty water container and is easily dumped!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried the regular cross wave and liked it but when the came out with the cordless I knew I had to have it. Cleans up messes with ease and leaves the house smelling fresh. Also like that I can use it on me small area rugs. Highly recommend!!

    I would recommend this to a friend