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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 739 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome carpet and floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have but wish the battery life lasted longer than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Dane less work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I bought to clean floors with a Great Dane in the house we have to vacuum so much. And instead of sweeping it all in the air this cleans magical. I am so glad my wife let me get this. It does everything.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Crosswave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to my household appliances. It helps us with having kids who spill things quite often. It cleans our downstairs without running out of power and solution. I find that it does a good job of maintenance if used daily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell Cross Wave Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than I expected! Bought it because I have tile flooring and every time I mopped it left a film so my floor never really felt clean. But after using this Bissell crosswave max it made a huge difference on my floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awersome little piece.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product... cleans hard floors amazingly! And easy no need for a broom or mop... knock it out at the same time. And less room. You can even use it to clean rugs! Cant do that with a broom and mop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So easy to use. Floors have never been cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Time-Saver!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for working moms who don’t have time to sweep and mop, but can’t stand the sight of dirty floors. I was reluctant to make the splurge given the hefty price tag, but now that I own one, I regret not purchasing it sooner.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bissell cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wish it had a longer running battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product and great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multi use vac is amazing on my wood floors and I had no idea that my battery powered push jet mop was missing so much dirt! In addition clean your carpet, this is the 3rd time that i use it and i am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas present ever! The functionality, ease, options and value this product brings is incomparable! Best Buy was the only store that had this in stock which is another reason I ONLY shop at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cordless

    Rated 5 out of 5 stars

    Crosswave Cordless Vac/Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Vac/Mop. Being cordless is nice and I had plenty of charge to do my small kitchen, dining room, living room and hall way. I do have a very small house and love that is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 dogs (most days) and all but 1 shed all the time. I've shaved off the amount of time I need to clean my floors because I don't have to sweep/ vacuum and then mop. The self cleaning is an added bonus in my opinion!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great produce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. little pricey. Wife loves it. Easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    power job good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier because there’s a battery but does a powerful job. new update is the self cleaning! It’s awesome! You can smell the battery when it runs more then the cleaning solution but it still smells fresh and clean. Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this vacuum!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews for this vacuum do NOT lie! I first saw it in a commercial and after seeing that same commercial several times, i decided it was time to buy. So glad that I did! Excellent pick up and very easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 3 out of 5 stars

    Time saver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely saves time, but it doesn’t do deep cleaning. Works really well on area rugs. Keep in mind it doesn’t work on stairs and has no suction on the side so it doesn’t get all the way up to the baseboards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love doing floors now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the convenience of grabbing the Crosswave and cleaning up after two 90+ lb. labs go running through my house. We have both hardwood and tile floors. It does a great job and cleans itself too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the CrossWave. Like others stated, it does sometimes leave "streaks" of dirty water behind if I move too fast. However, even keeping at just a steady pace I'm saving time on keeping the floors clean. I find that the ease of it means I'm cleaning the floors far more often than I did in the past!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Define "Cleans floor"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to clean my vinyl plank floors. Clean is not the word I'd use to describe what it does to/for the floor. - The Multi-Surface Brush Roll takes forever to become wet. The videos and images must have been priming the roll for 5 minutes before filming. - The vacuum process works fine, but the "wet" aspect just smears whatever is on your floor, and leaves behind a film of dirt/soap. While the floor is drying you might as well package up your BISSELL - CrossWave and take it back to the store. TL;DR Does not mop well. Does not clean well. Smears dirt around.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like it not for pet hair for sure feel loke forever to really get my floors cleaned with this.

    No, I would not recommend this to a friend