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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 739 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greta on solid surfaces for sure. Struggles a bit with tile. But doesnt hold back on performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Floor is messier after using!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the muddy paws coming in my house I decided to get a bissell crosswave max cordless vacuum. It sweeps and mops so I wouldn't have to do both and our floors would stay so much cleaner. Well....that was a fail! This is presented as a machine that will vacuum and mop messes like spilled cereal and all that, but I just wanted it to mop my floors and vacuum in one. It did a good job cleaning the paw marks off the floor, but it leaves streaks on the floor. I spent 10 minutes on a 2 ft by 2 ft area because everytime you pull it back it leaves streaks and a line of dirty water behind the machine. When I tried picking it up to go over that spot it was dripping dirty water out all over the floor without the trigger being pressed. It would take hours to clean my kitchen floor alone since you spend all your time trying to clean up the tracks it leaves. It has a self cleaning cycle you run when it's on the charge stand and then "wipe" up the mess. The last picture shows the mess you can just wipe up. It's a bunch of dirty water the machine didnt vacuum up. I was really hoping I could keep the floors cleaner with this machine, but we are returning it and going back to the old method.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bissell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bissell. It is easy to use, easy to clean afterwards and does a great job on my floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    bissel review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I have 6 six dogs and this is a easy fast way to go over kitchen tile and wood floors fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Multi Surface Cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and the family loves it. Very easy to use and the accessories and chemicals are not expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissel X-WAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our crosswave max. Works good picking up dust and if the pet has an accident it'll sanitize the area very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As good as represented.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Easy to set you and to use. Very pleased with how well it does the job. Could not be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cordless

    Rated 5 out of 5 stars

    This thing is clean SHEEEESh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this vacuum is amazing for $360. I am happy I spent the extra 100 for cordless over the crosswave pet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Once and Done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my all in one floor cleaner. No longer do i have to sweep and mop as this does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is miracle for me , it’s easy to use and make Cleaning fast and easy my kids even can use it .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my crosswave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever ! Works perfect on my concrete floors and rugs! Gets all the husky hair up !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers amazing, best thing i have owned for my floors, got hard wood in my kitchen and laminate flooring in my basement

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best cleaner ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful product. Cleans better than any mop I've ever used. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell CrossWave Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed with how well this wet/dry vac cleans my floors. Worth the money. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s never been so easy to clean the floors. My floors are so easy to clean and they are always clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with hardwood floors, easy to clean and keep fresh. Has been good at picking up litter, dirt, and food!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Concept! Cheap plastic!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a sucker for convenience. So naturally a rechargeable wet/dry vacuum caught my attention. But for the price, we feel it could have been made with better materials. The brush cover has broke once already and now the handle cracked. Brushes and parts are not available through Best Buy. I convinced my wife the top dollar item was going to be an all in one kind of idea, but didn't expect the subpar material. I rarely write reviews but for the sake of someone else saving their money I decided to write one for this Bissell.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Clean Up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my vacuum only reason why I'm not giving it 5 star is I wish the tank for the dirty water was bigger to not have to dump out so often.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AMAZING!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best to clean any types of floors! I am a pet owner and this saves my life! No more pet hair or dirty carpets!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suction

    Rated 2 out of 5 stars

    Avoid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum was great for the first 2 months after that it stared to only turn on for 5mins and the suction stopped

    No, I would not recommend this to a friend