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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 739 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best wet vacuum I’ve owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Didn’t realize how dirty my floor was until I used this wet vacuum!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy for your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! Worth every Penny! You can clean everything with this with ease

    I would recommend this to a friend
  • Pros mentioned:
    Cordless

    Rated 5 out of 5 stars

    Great for dogs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable no cord works great. Gets the job done with three dogs and three kids.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BISSELL - CrossWave Max Wet/Dry Cordless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, with wooded floors and ceramic floor it does a great job on both.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very helpful,saving time and easy to clear sample and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery fried after 6 uses!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to give this product a great review. I used it about 6 times and then the battery would not charge. We tried everything and they advised us the battery was fried. We ended up getting the corded version! That is 10x more powerful and you never loose power! Please make sure you read consumer reports on this model as well, has many issues with the battery!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Crosswave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my daughter recommended. Just not as great as she described

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works. It clean but it leaves steak mark after you are done mopping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tool For The Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning the floor a breeze. You can sweep and mop all in one step.

    I would recommend this to a friend
  • Pros mentioned:
    Cordless

    Rated 1 out of 5 stars

    Sadly, I’m not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sooooo excited to purchase this because who wouldn’t want to simplify their cleaning routine by combining sweeping/vacuuming and mopping right?! Unfortunately when I took it home and tested it out in my home, it didn’t work as well as I thought it would. I have tile and wood laminate floors throughout my home. Honestly it didn’t grab debris as well as I hoped it would and the cleaning wasn’t like “oh my God”. Which is what I would have expected for $400. It cleaned equivalently to my Bissell steam mop which only cost me $80. Soooooo I returned this. And bought a shark vacuum instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dream vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Seriously works so well on carpet or tile or even hardwood floors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Item is easy to assemble and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came with easy setup instructions. The software had to be updated when connected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Particularly awesome with toddlers and pets in the home!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell Crosswave cordless vac.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that it said it would do. Great product. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CLEANS MY WHITE TILES WELL!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS GOOD. IT NEEDS TO SUCK UP THE WATER A LITTLE BETTER BUT OVERALL I REACH FOR IT FOR SPILLS OR TO CLEAN UP DOG HAIR. SHINES MY WHITE TILES WELL!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as mothers day gift. My wife loves it. Cleans or click laminate perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than advertised and love the self cleaning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this cleaner, since it’s wireless is definitely easier to use. However, it was louder and heavier then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cordless Crosswave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on both carpets and hardwood floors. Nice product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Loved it until it stopped worked a year later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and then a little after a year went to go use the product and it was blinking two red battery lines at me and would not turn on or charge. Called Bissel they said it’s an internal issue and no longer under warranty. For how much this costs not worth it if after a little over a year it breaks

    No, I would not recommend this to a friend