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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 739 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this cleaning machine!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are doing two jobs at one time. Cuts down on cleaning time. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick pet clean up and any other floor cleaning! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Advertized

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for periodic cleaning of hardwood floors. It makes lots of dirty water which is good. It's a bit heavy. App is more trouble than it's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really awesome!! It is very much worth the money and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    bissell crosswave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase works great for any floor very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite purchase, and well worth the $. I loved it so much I bought one for my mom. Going from floors to carpets is amazing. Cleaning up spills is so easy, and whenever the pets have random accidents, cleaning is a breeze and it doesn't matter if it's the area rug or the hardwood floor or the tile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. Imperative, after each use to clean roller and “dirty” container. Let them dry or they smell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great time saver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very convenient. It’s basically a vacuum and a swiffer mop built into one and it makes cleaning the floors a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    CH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just love it. ease to move around; mop and vacuum at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great better than I hoped for used it as soon as I got home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. Easy, compact and very powerful!? Love love love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crosswave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but the vacuum doesn't pick up as much as id like.. But i had no idea how dirty my floors were until i bought this bad boy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Definitely not for carpet or pet hair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm honestly disappointed with this, especially for $400. The one pro I will say about it is that the ease of use is there. However, the weight for a "cordless" device is too heavy compared to a Dyson around the same price. I understand that this device is marketed more towards hardwood floors rather than carpets, but it performs very poorly on carpet. I bought this mainly because I have a dog that sheds on both my carpet and hardwood floors so I wanted a machine that could handle both. The capacity for the vacuum part has low suction. The actual rolling brush constantly gets stuck with pet hair making it tedious to constantly having to manually clean the brush. The solution provided doesn't seem to actually "mop" hardwood floors but instead does a light glaze. Similarly, it cannot deep clean/penetrate carpet other than the surface layer. It makes the carpet wet but not wet enough to disband sticky material. Although the advertising and product description state "rug" over "carpet", I was still hoping this product would help with carpet cleaning. So my verdict is that it doesn't even thoroughly clean hardwood floors nor carpet so I am returning this ASAP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It is amazing!! I clean so fast and it so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Bissell Crosswave works exactly as promised. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!!!! Also it’s very easy to use and it cleans itself

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Just another vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans ok guess I was just expecting more for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I use it in my 2000sq’ hair salon! We LOVE it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 to get the job done faster. My salon has never been cleaner!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. My tile floors are alway clean and shiny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning the floors. Battery charges very quickly.

    I would recommend this to a friend