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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 739 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worthless! Died after 3 uses.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2020. For me it was great when it worked. I have 800 sq ft of vinyl to clean. It worked 3 times, and now get the two red lights and the 5 beeps of death when I try to turn it on. Sadly, I never saved the receipt or it would have gone back to Bestbuy in less than three months of ownership. Bissell customer service was zero help. So I own an expensive paperweight. I am just now getting to the point of writing about it, since before this time, the profanity would have banned the review. Take your money elsewhere. Bissell doesn't deserve another dime. Now what am I going to do with all the bottles of cleaner I purchased???

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    gRAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive I fell i was gauger AND the box was beat up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Hope to get long use out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! No more sweeping or mopping!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when you have pets or kids

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for spot mopping but not doing an entire floor and getting it fully clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crosswave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just wish it used the same brush heads as the previous model since I had purchased extras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use and cleans very good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans really well. I just wish it would get closer to the edges. That is why I didn’t mark a 5 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cross wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped it would be. Easy clean up too.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 1 out of 5 stars

    Stay away if you’re doing any sort of heavy moping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only designed for light duty. I wish I had known that before I bought it. Within a week the suction went out. Cleaned all the filters and rollers to no avail. Ended up replacing them through Amazon (they were knock offs, because the official ones are super expensive). Contacted the company and got no response. Luckily I had the extended warranty. I had to give up the price to get my $ back, but at least I got rid of that piece of junk. The purchase date on here was when I returned it. This thing only lasted a few months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Smell

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will no longer charge, leaves rugs smelling bad. I only had it since June. That was a lot of money to throw away. Very upset, I feel like I was ripped off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Picky buyer... But loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am a picky buyer... I mean, I review everything before I buy anything... Checking reviews and comments, checking out the product its self..... I found mixed reviews for this product... But I purchased it and I LOVE it! This thing works great! Picks up dirt, hair, food, and just about anything....

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It cleans our tile floors very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans great, but the battery charge is too short.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a broom and mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at cleaning throw rugs and small carpet areas, not so great at hardwood floors. Decent battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best thing if you have messy children

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. The only thing I don’t like is when you turn it off, it leaves a little dirty puddle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. It is very Easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Cordless bissle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very handy I recommend this product. Convince made simple

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    Grand Idea, but overall fail

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is grand, but for the everyday mom who needs a quick fix this is not the one mama! It takes to much time to clean and if not cleaned after every single use it smells disgusting. Not a good choice for a busy mom!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for tile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on tile and sealed floors, but I found to be impressive is that you can buy an additional roller to clean area rugs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended! Saves lots of time when cleaning

    I would recommend this to a friend