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Customer Ratings & Reviews

Your price for this item is $319.99
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The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 739 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    just awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for this for the first time today, and I am not impressed. First, it is incredibly heavy; Second, the battery only last two rooms that are about 16' x 16'; Third, does not vacuum well, leaves dirt that a normal vacuum would pick up easily. Fourth, Leaves streaks and doesn't scrub like advertised. Lastly, Customer service wants to blame the user and not the equipment that it lacks the advertised functions and quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell Crosswave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted to replace our old clunky rug shampoo unit with something a little lighter. Because we mostly have hardwood floors wit area rugs, we decided to give the Bissell Crosswave a try. It ha worked perfectly and being cordless is a plus. We can do all the area rugs on one charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received my order .. and it seems to be very nice.. however i was missing the parts from the docking station

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Crosswave vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working and easy to use. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and is very easy to clean after use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice wet cleaner and vacuum in 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, great to be free since its cordless. Simple to use and pretty intuitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on just about every floor type, my wife and I both love it. It's not ideal to clean up small spills because the act of cleaning it out is more time consuming than just grabbing a paper towel and wiping it up. But if you're using this to clean your whole house, it's a huge time saver!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good so far. Just remember to dump the water when finished cause it stinks the next day

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got what I paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average for the price got what I paid for on this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for light duty but not worth $400.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. I think my floors with traffic from two pets and three teens is just too much for this machine. Maybe for light duty. I also don’t like emptying the dirty water cup with the vacuumed up wet debris. Very off putting for me. I prefer my spin mop. Maybe I’ll enjoy it after the kids move. Lol!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been a few weeks but I love it so far!! It has just enough battery to do my first floor. I hope the battery lasts. Only time will tell, but right now I’m loving it!! It seems to have really good suction and I haven’t seen too many things that it didn’t pick up on the first sweep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my fiancé and it works great at our apartment hard wood floors it cleans deep the more we clean the more it gets out I’m sure my apartment management doesn’t super clean these floors when people move out but this thing makes it better and better every time we use it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do your research first!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product... not only is the holding compartment so small, but it can barley function for which they advertise for and that’s “pet hair” and then to give it the benefit of the doubt I used the wet function which does no better than any other wet vac. Disappointed unfortunately being that it’s nota great vacuum as the reviews advertised, storage is small and has to be emptied every time it’s used, cordless battery is small and has to be charged all the time, which shortens the battery life, and for the price of the product you can get your self 2 or 3 better quality products...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would pick up more for the price I paid.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good to clean jus the tires are not strong enough but everything else work good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one of these products purchased. Lot of clean up after use but it does the job so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bissel crosswave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum, ok mop. sucks up stuff great , doesnt scrub as well as i would of liked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bissell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, not what I was expecting, but overall it works awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum, just battery could last longer, does a good job on wood floors and tile floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product of the Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. It cleans so well, and runs for about 30 minutes. Cleans about 1,900 square feet on single charge. The self clean mode is just amazing and works so well. Would buy this over and over again.

    I would recommend this to a friend