Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $319.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 739 reviews
  • Rated 5 out of 5 stars

    Mop vac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vaccuum mop combo I have purchased. It deep cleans and picks up every piece of dirt on the floor. With 3 dogs and 2 kids this has made cleaning way easier and faster.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 3 minutes it’s working properly the crosswave is amazing! Then the dirty water tank light illuminates and that’s that. Mine has never worked properly and reaching out to BISSELL is hopeless. I have gone through every single troubleshooting process with no luck. I can say that the battery never dies on me! LOL

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I regret buying this

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this like 5 times last year then it stopped charging itself. I emailed Bissel for support because it looked like the battery is bad, but they kept sending me the their FAQ and no real help. the vacuum itself was pretty heavy and the battery doesn't last long enough to clean the whole house. I don't recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! We recently removed all of our carpet and uncovered original hardwood floors. It does a great job not only mopping but also picking up leftover debris from the dust mop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for hardwood floors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Does great on small square foot hardwood floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but buy extra rollers as they get smelly after a month of daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crosswave highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crosswave is an excellent versatile hybrid cleaner with the capability as a vacuum to clean our small pets dry messes, despite no customary rotating brush.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vacuum for Wood Floors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up everything well, but fills up pretty quick and messy to clean up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I’m not good at setting up but works good Picks up dirt we like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless Bissel Crosswave floor cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great floor cleaner! Better than the electric model. Love that it has automatic cleaning feature. Length of time on battery is great! Would recommend this product to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage get the pet pro instead

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not bother buying this if you plan on actually using it to clean around the house. The battery only last about 30min and takes 4 to 6 hours to charge. Cool idea with garbage results. I recommend getting the purple pet pro crosswave instead. I returned this one for a pet pro and it was WAY better. With 4 dogs it has been a life saver for my hardwood floors.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great concept, lackluster performance

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adequate mop but an average vacuum at best on all floor types. I tried the different brush heads (sold separately of course!) thinking that would sold my lackluster performance, it did not. Adds more work to mopping and vacuuming floors, as once you’re finiahed you’ll have to clean the vacuum too! Self cleaning function is laughable. Definitely not worth $300+ To me, returned to store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not excited

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does is job for a quick clean up. However, it does tend to leave track markings on the floor from the wheels which looks horrible, at least in my opinion. I'll continue to use it, but I'm not excited with the outcome whatsoever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cordless

    Rated 1 out of 5 stars

    Do not buy!!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible mop. Okay vacuum. The cordless is a good feature but the vacuum holds dirty water at the base and doesn’t suction very well. It drags dirty water all through my floors and will not vacuum it up without leaving more dirty water. I clean it after every use and still have this problem. It’s a complete waste of money and wish I could still return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some BestBuy points and bought this item with them. But before I did, I had purchase four others and returned them. This item is exactly what I need for my tile floors. It sweeps and mops beautifully. Totally sold on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where has this product been my whole life! This is the best of both worlds. It’s better than a wet mop because it has suction, and it’s better than a vacuum because it has solution. Use it on hardwoods is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vaccum..

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. I no longer live in the home I purchase this for, but they still use it I believe. And should still work if they are taking good care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sweeper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works really well. The fact that it is cordless really makes it easy to use. We use it on our hardwoods and brick flooring and it makes cleaning a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my new lightweight floor cleaner!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like Christmas when my husband came in with my new floor cleaner. Hands-down top-of-the-line great floor cleaner I’ve ever used in my life. I recommend every woman that loves clean floors to buy one of these today.

    I would recommend this to a friend