Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $319.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 739 reviews
  • Rated 3 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I will after I steam my floor, I hear the reviews are nice but technology can be an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality item. I do not like assembling and disassembling after each use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vac/mop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the double feature this has . Use it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ashley's Crosswave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new crosswave! Purchasing and shipping from Best Buy was so simple and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade and saw a friend on Facebook bragging on his. Bought one and we love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avoid if you have rugs, otherwise great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work great on our rugs, but is excellent for other flooring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Recommend it for any size house hold. No job to little or to big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is a great value! Highly recommend this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our floors have never looked so good and so east to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean, low noise, enough battery Time to clean my entire appartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It cleand beautifully! I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wished i bought it sooner

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all tile floors and dogs this is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS MY THIRD ONE. I UPGRADED TO A WIRELESS ONE AND LOVE IT. HIGHLY RECOMMEND IT.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Died

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this some time ago. Used it very little. Tried to use it today.....no power.......battery is dead. I feel like I threw $400 out the window. BTW, It was a pain to use. Getting rid of the dirty water/cleaning fluid. (I much prefer a swiffer any day).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!! Does everything I need. Vacuum and mop all in one unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the X7. Bissell has replaced mine multiple times

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great vacuum / floor cleaner

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to First State how I love the size of this! It fits in a lot of areas that my other vacuum can't reach. With that said, there are also a lot of areas it can't get in to as well. This vacuum will be great if it came with some attachments to get into the smaller crevices of a room and in between furniture. I would also like to see a extra removable battery, where you can charge one and use the other. I also dislike the short charge per battery. I believe I get about 50 minutes of charge while working with this cleaner. It really works well we cleaning from carpet to floor it has my hardwood floors really shiny! I even clean some stuck on mess that was in my carpet that came right out! I'm definitely buying an upgraded version of this when it comes out hopefully with all suggestions are put in this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a Gift and the recipient Loves this cordless Multi-Surface Cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner floors than ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly showed that it was better than the manual mops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Works really well on hardwood floors!

    I would recommend this to a friend