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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 739 reviews
  • Rated 1 out of 5 stars

    Not worth the expensive price tag

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a robot vacuum does a better job. Not recommended. Dirty water tank fills up fast. Self clean of brush seems cool, but isnt clean enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very noise and heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy and heavy. I wanted to return it but the return window was very short, by the time I assembled and tried it was too late to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR CLEANER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the self cleaning is very poor, the roller has to be clean by hand after each use or it will smell and the suction power is to weak

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Cordless
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I'd give it 10 stars if I could!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought neither my wife nor I would be this excited over a floor cleaner! Summary - it vacuums, scrubs, and sucks up the dirty water/cleaner afterwards leaving the floor absolutely clean! Wife and I were shocked after running this over the floors in the livingroom and kitchen how much grime it pulled up and left the floor "barefootable" for the first time in a while as our pets have made the floor pretty nasty. Not to mention that it did it without having a cord to the wall! Everyone who has come over since we used it has commented on the floors and wants to get one regardless of price - it's the best thing that has happened to floors in a long time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this product at all, I have white stone floors and all it did was move the dirt around and push dirt into the grout! Product didn’t work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted less than 6 months! It gets easily clogged! And doesn’t clean up as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awful. Difficult to fill the water, poor at vacuuming. Mopping feature does not work. Donating it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t suck up the water in put down. Had to mop up the water it left on the floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked well for the first 5 uses. Leaks, leaves tons of water on the floor, makes a huge mess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent item back definitely not worth the money. The carpet cleaning didn't pick up needed to be something more powerful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to get floors done with the vacuum being so small

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bissell Cordless Crosswave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible on hardwood floor, leaves streaks all over floor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less than 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spray quit working before it was 6 months old. Loved it till then.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    refund please

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not suck up water but the vacuum works for debris

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time on the product!!! Waste of money m! Does not work like they promised!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is a shame that Swiffer picks up dirt better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a shame that Swiffer picks up dirt better off vinyl.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk - waste of money. Buy something else. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wheels left tracks on the floor after cleaned . we returned the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave some clean spots all around the house , we thought being about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst 400 dollars I ever spent this vacuum is not worth it

    No, I would not recommend this to a friend