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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

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Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 739 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Perfect for hard wood/tile floor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Cordless is my all time favorite, battery life is good! Super easy to use and cleans my floors great! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Cordless

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum/ mop has saved me so much time and energy. I love that’s it’s cordless and that it cleans itself! I’m so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in very handy for the house babies messes! 5 outta 5

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my crosswave!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I have managed with out this!!! This was one of the best purchases I have made. it's very easy to use and cleans everything!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Floor cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about an easy floor cleaner to use. It's light and it does a great job. If you have a large area you'll need to refill but it's so easy to do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Please with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really the the bissell crosswise max. He finds it easy to use and likes the results of shining clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my Bissell! And They help animals!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great. We purchased it to clean the tile of a condo we purchased. We were skeptical about cleaning the grout since some reviews said it didn’t. We, however, were very pleased. It wasn’t a hands and knees scrub each section of grout clean but a noticeable difference! We think we may can purchase a stiffer roll that may even do better on the grout. We are very please! And the battery life is sufficient for my needs but probably wouldn’t last for a large home - but being cordless is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Cordless

    Rated 5 out of 5 stars

    This wet/dry floor cleaner is a great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless Bissell wet/dry floor cleaner is a great product. Does a good job cleaning my tile floors.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this, no turning back from here on out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Easy set up Charge and go Efficient with upkeep and water usage Can use any chemical not just brand stuff Not clunky nor takes up space to store and charge Cons: 4 hour charge, 32 minute usage time Hard to locate replacement brushes and filters At first, may require more than the allowed 32 minute charge time to clean up areas/whole house. Could have been a little more powerful, but that’s asking for too much for a wireless appliance. Hardly ever on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Crosswave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this !! It makes cleanup easier. Vacation mms very well and mops at the same time. Works great to keep floor clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for your home it’s a Game changer mop and vacuum in half time time. Perfect for cleaning up kid and dog messes with easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cross wave mop vacuum is wonderful I love that you can do rugs and all surface floors it is so easy to use and cleans immediately no issues

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cleaner. Well worth the price point. Good work Best Buy. My BISSELL floor cleaner rechargeable and cordless; this is a plus no cords to trip on. After cleaning my kitchen floor I just place the machine in its docking station press a button the rollers go through a self cleaning cycle. No messy clean up. The cleaner 100% cleans my tile floors. I can spot clean put it back in docking station, self cleans the rolls all in 10 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but one thing could make it better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty easy to use however I wasn't able to finish all of my wood floors on the main level wihtout the battery dying. Unfortunately there wasn't a way to plug it in and finish the floors. That would have made it perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    CrossWave Max Wet/Dry Cordless Multi-Surface Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several vacuums and floor products over the years. This is my review of the Bissell crosswave. It does the job I expected it to do on wood and Vinyl floors. I have not used it on rugs but I bought the optional brush for rugs and intend to give it a try in the near future. If it does as well on rugs as it has on wood and vinyl, it will be proven to be top notch in its category. Keep in mind that clean-up after use will be somewhat of an annoyance, but is necessary if you want the unit to do it's job and last.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the CrossWave for a couple of months and absolutely love it. With 2 cats and a dog, it’s tough to keep a house with area rugs and hardwoods clean. This does both. It’s helpful with pet stains that come along with owning pets, but you can also just use it to clean your floors. Throw away any other floor cleaner you use, including Bona and Swiffer. Oh, and get rid of your carpet cleaners too. This does it all. It leaves my floors shiny and I haven’t met a stain in the carpet that it hasn’t gotten out. You won’t regret the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So Versatile & Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con I can find is it takes a little extra extra to push it along carpet in comparison to other smaller cordless models I’ve utilized in the past. Other than that, it not only does a great job on carpet, tile, and wood, but it also self cleans & makes cleaning the whole house significantly easier & almost effortless. Messes I would typically have to get down on my hands & knees to clean were gone in less than 15 seconds with this vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Enjoy it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how easy the device is to use and that it can clean a rug! However I would say I wish it had as much power or a power option as it does during the cleaning cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good cleaner for tiled floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans tiled floors well. Just doesn't dry them well. Overall, I like it better than my corded model for the cleaning, but I like my corded model better for the drying aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing saves times and cleans like no other

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First on I got was stolen from my front door before I could even use it. Luckily I was able to get a slightly used on off of Facebook market place. This vacuum is amazing, I have a one bedroom apartment with tile flooring. From start to finish including cleaning vacuum takes no more than 25 minutes. I had a gen 1 version and thought that clean well. I thought the dark spots on the tile were permanent. First time cleaning with gen two and no more dark spots. Yes cleaning all the parts is a hassle but the time I save makes it worth it.

    I would recommend this to a friend