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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.4 out of 5 stars

  • Maneuverability

    Rating 4.2 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the CrossWave Max's cleaning performance and ease of use, frequently praising its cordless design and lightweight build. However, some users point to shorter-than-expected battery life and a price point that may be considered high by some. Concerns were also raised regarding occasional suction issues and streaking on certain floor types.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 739 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good except that the battery runs down fast. I use it to mop my laminate flooring and it does a good job. I like how it spins out the brush at the end of cleaning by itself.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Great but could be improved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product but could use a hard suction feature. Sometimes the floor is left wetter than I'd like.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't say its worth what I paid for it, but I do like it for LIGHT cleaning on hardwood. Does not work at all on area rugs, mine was dirtier after attempting to use it. Pet owners beware, if you have any considerable amount of pet hair or dirt you should still sweep and or vacuum prior to this. It does leave dirty water streaks from the wheels, and pet hair quickly bunches up on the cover above the brush, making the water/solution come out unevenly and it doesn't suck up as well. I do love the cordless feature and the battery lasts long enough to do the main floor of the house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best hard floor cleaning device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret this purchase at all. I used to use swiffer dry and wet jet, as well as a regular vacuum regularly on my floors. I used to dread cleaning my floors. But not anymore, this makes cleaning so effortless. My only gripe is that the water tank is too small in my opinion. I have to change it out at least 3 times before I'm done cleaning. The reservoir is also a little too small. Cleaning solution is a bit pricey as well. However, these are just minor issues. The unit as a whole is just too darn good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Bissell CrossWave wet/dry cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will work good on a hardwood floor, but on tile floor it may leave some lines when using wet mode. Overall, good product as this is wireless and self-cleaning mode is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goal is to have all cleaning supplies cordless so I bought this to help deep clean my floors and carpet. This has been amazing with stains on my various flooring from having a baby! Plus the charge lasts for awhile before I have to dock it to charge. For instance, I can clean all these rooms before charging: living room, dining area, kitchen, half bathroom, and one room. Enjoying this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Cordless

    Rated 5 out of 5 stars

    Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works very well. No more sweeping before moping. Do it all at the same time! No cord to fool with either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Little Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t worked out how to use the self-cleaning feature, but the machine is eady to use and hand cleaning after use is a breeze. It makes cleaning up pet messes a nreeze.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    Best all purpose cleaner I have ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read a lot of negative reviews on this vac, and most of them mention loses suction and leaves trails after the first use... Well just putting it thru the clean cycle isn't enough, You really have to clean it. There is a lot of stuff left over in the hose, if you run water or a pipe cleaner thru it, you would be amazed at how clean it gets, but if you dont do that!, sure it won't work!!... But I love it it does everything it is supposed to do every time, if you take care of it.. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My new best friend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my crosswave max!!! I have a large ceremic tile floor and my back would be killing me after mopping. I have a lot of traffic throughout my house and it seems like everytime the floor was mopped the next day someone would waste something on it. This makes it so much easier to clean up the daily spills. It doesn't scrub the floor to do a deep clean but for me it makes a world of difference and my back Thanks it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Super Duper Sucker Upper!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! Sucks up everything and cleans the floors great! Easy to use. The self clean feature is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my pets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bissell Crosswave to clean my hardwood floors. It’s really nice to be able to vacuum and scrub your floors at once. It picks up very well and gets all the hair my 3 dogs leave behind.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great multi-surface cleaner for hardwood and tile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multi-surface cleaner does wonders for both my kitchen floors and hardwood floors. So easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and easy to use. Cleans up big messes as well as little. We have 3 huskies and muddy pawprints are common.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Wet/Dry Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vac does a good job cleaning but if you have a large surface area to clean, the battery charge doesn't last very long and to fully re-charge, it takes 4 hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I like it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I really like this. It is a great little vacuum and does a pretty good job of mopping. The machine is also easy to clean, which I recommend doing frequently if you use the mopping function.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, easy to use. Works great. Great for those of us that have pets especially. I highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bissell Cross wave Wet/dry cordless multi surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine and it was easy to assemble and use. Wish the battery lasted longer before needing to recharge but would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does exactly what I got it for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would've bought this sooner! It does a great job of cleaning my laminate flooring. I have very smooth floors and have a hard time finding products that don't leave VERY visible streaks. This Bissell is amazing because it vacuums the dirt, mops, and dries the floor with enough passes after you use the mop setting therefore not leaving streaks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 3 out of 5 stars

    Bissell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great i had no issues with set and use. Seems small, requires multiple passes, but effective for small spaces.

    I would recommend this to a friend