Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $220.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 3.7 out of 5 stars with 72 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are positive about the SpinWave R5's mopping and cleaning capabilities, with many praising its ease of use and quiet operation. However, customers are negative about its navigation system, frequently reporting issues with getting stuck and inefficient path planning. Some also experienced problems with the charging mechanism and noted that the suction power could be improved for pet hair.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
  • Rated 4 out of 5 stars

    Good vaccume bad mop.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sweeps great but mops poorly. Is very loud too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it advertises, for sure. Just doesnt do the greatest job at it. Especially the mopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Outstanding! Does the job! I was thoroughly impressed with the suction and drying ability of this mop/vac.I purchased it because it was on sale. However, it’s worth the full price. Exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cuts back cleaning on my bottom floor so much. All I normally have to do is clean the corners of the rooms a little better this thing is amazing at sweeping and mopping for the price point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible and too high prices for the malfunction

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought we did a great purchase with this vacuum but it’s not good for dogs hair and keeps malfunctioning, it’s doing a weird noise I want to return it . And only vacuum for stages not a full one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robo vac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans both carpet and hard floors and lets you know if it tangles. It’s easier to clean than others. Bissel thought if everthing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bissell Mop . It does a great job with the pads cleaning the floor after you vacuum. You can rewash the pads in your washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super Smart Clean Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightyears ahead of my previous "not so smart" robotic vacuum. I love this little machine. My house is always clean!

    I would recommend this to a friend
  • Cons mentioned:
    Suction power

    Rated 1 out of 5 stars

    Robot vacuum

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not good the mob it’s very bad working the cleaner is very cheap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell vacuum

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it sweeps and mops with its own container. Application easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum! Had my doubts about getting one of these type of machines but it works wonders!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    It worked great one day

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect but once it needs to be charged its been a nightmare. It wont charge, it unplugs itself and then tells you to connect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for mopping, just need to learn how it works

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt even get to try it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt connect to the wifi no matter what i did. (Tried changing settings and all but still no luck) this might be an outdated item so that might be the problem

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Don’t Bother

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was logging on only to try to return. Just brought on the 7/5 and it keeps stopping when it gets to the borders of the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift for anyone this holiday season. Easy use and great results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this machine. It makes my life 10x times easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Mop feature works well on floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product, it was a great choice to pick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no good go bad in six month not recommended dont buy

    No, I would not recommend this to a friend