Customer Ratings & Reviews
- Model:
- CM4000S
- |
- SKU:
- 8026313
Customer reviews
Rating 4.4 out of 5 stars with 177 reviews
(177 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers are delighted by the 12-Cup Coffee Maker's ability to produce high-quality coffee quickly and easily. Its user-friendly design and simple operation are frequently praised, along with its clean aesthetic. Many appreciate the ease of cleaning. The coffee maker's overall performance and ease of use are consistently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
okay coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read about this coffee pot and was anxious to own one. Have had it for a month and don't feel the coffee is hot enough. Do like the feature of auto brewing.
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, It makes coffee, just about worth the sale price, no way its worth the "original" price
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We’re delighted to hear that your coffee maker has been performing well! With regard to your rating, please let us know if there is anything we can do to improve your satisfaction. Please contact us at [email protected] and reference ID number 41758975, so we can address any of your concerns.
Rated 1 out of 5 stars
Waste of $ if your looking for anything more than
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this about a year now and can say it's not a coffee maker to get excited about. It's a hassle and barely works. It's not even something I used daily and was taken care of. Clock doesn't work, or any other "extras" it claimed to boast.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for providing your feedback regarding your Black + Decker coffee maker. I’m sorry to hear the clock to your coffee maker is no longer keeping the proper time. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a two-year warranty. Please contact us at [email protected] and reference 41878476 so that we may better assist you.
Rated 3 out of 5 stars
Doesn't include grinder or permanent filter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this over the bella because it supposedly grinds beans. It's going back.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We’re sorry to hear that you were somewhat disappointed with your coffee maker's design, but we want to advise that this model is not designed to mill whole coffee beans. The Black+Decker Mill and Brew Model CM5000B is designed to mill whole beans. Here is a link:
https://www.bestbuy.com/site/black-decker-mill-brew-12-cup-coffee-maker-gray/4413514.p?skuId=4413514
Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at [email protected] and reference ID number 41686075, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.
Rated 3 out of 5 stars
Seen better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display fogs and doesn't show time remaining like old coffee maker.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We’re sorry to hear about the trouble you’ve experienced with your coffee maker's display, and that it isn't equipped with a feature you'd prefer. Our team has already taken action by documenting your complaint, and we want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please contact us at [email protected] and reference ID number 41761982, so we can better assist you. We look forward to hearing from you.
Rated 2 out of 5 stars
Stainless and plastic coffee grind basket!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel didn't line the inside of the basket. Even though I washed the machine before using, the coffee had a plastic taste! I returned this coffee maker!
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for providing your feedback regarding your Black + Decker coffee maker. I’m sorry to hear that our product didn’t meet your expectations. We strive to provide quality products and excellent support for our customers and hope you will consider us for your future purchases. If you need further assistance, please contact us at [email protected] and reference 41854913 so that we may better assist you.
Rated 2 out of 5 stars
subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.features subpar @ this price digital clock has no back light. power button clunky
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for offering your feedback regarding your Black+Decker Coffee Maker. We're sorry to hear that you've been disappointed with your coffee maker's design. We strive to provide quality products and exceptional customer support, and we'd like to discuss some options with you that we believe could improve your experience. Please contact us at [email protected] and reference ID number 41619539, so we can examine these options with you.
Rated 1 out of 5 stars
handle and metal band came apart first use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get one use out of it. The metal band and handle assembly came apart at first use. unbelievable. LUCKY THE CARAFE DIDN'T BREAK.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We’re sorry to hear about the trouble you’ve experienced with your carafe. Our team has already taken action by documenting your complaint, and we’d like to work with you to ensure that we resolve any potential issues for you and our other customers. This generally includes issuing a warranty replacement, as well as sending your current coffee maker and carafe to our returns center for analysis, at no cost to you. Please contact us at 1-800-231-9786 or email us at [email protected] and reference ID number 41755363, so we can better assist you. We look forward to hearing from you.
Rated 1 out of 5 stars
The top broke while cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee maker looks nice but broke while washing it for the first. So disappointed returned it right away.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for offering your feedback regarding your Black+Decker Coffee Maker. We’re sorry to hear about the trouble you’ve experienced with your coffee maker. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at [email protected] and reference ID number 41751326, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.
Rated 1 out of 5 stars
Not a good coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought couples months ago. It is not a good coffee maker. I changed another one.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Hi Raju,
Thank you for offering your feedback regarding your Black+Decker Mill and Brew Coffee Maker. We're sorry to hear that your Mill and Brew didn't meet your expectations. We strive to provide quality products and exceptional customer support, and we hope you will continue to consider us for your future purchases. If you'd like to relate your concerns to us directly, feel free to contact us at [email protected] and reference ID number 41467200 so we can address them with you.
- Pros mentioned:Ease of use, Overall performance, Programmability
Rated 5 out of 5 stars
Works Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a new coffeemaker that had programmable functions and auto-off option. This one is easy to use and very reliable. Looks great on my countertop, too!
I would recommend this to a friend Rated 4 out of 5 stars
OOPS Website description WRONG - RETURNING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this B&D Coffeemaker online Daily Deal since I have a lesser B&D model at my office. Too good to be true. CM4000S does not have a water window (you have to open the lid and look at markings inside), does not have a permanent filter basket and definitely does not have an "integrated bean grinder". Should have read box at in store pickup. After online chat with BB I will return to store for a refund. Website description is for the CM5000B which is much more expensive and not on the Daily Deal.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes really great coffee. When you make just one cup you can select 1-4 cups button and it will make strong coffee. It has timer as well!
I would recommend this to a friendRated 5 out of 5 stars
For $20 it looks nice and is simple to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee brews fast and easy. I wish there was an easier way to keep the warmer on
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the programmable feature, strong brew and how hot the coffee gets.
I would recommend this to a friend Rated 5 out of 5 stars
Great coffee maker for the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker is perfect. I’ve gone through 2 Keurigs, so 4 years ago I decided to go back to the coffee pot. Never had any issues with it and as long as you have filtered water or use a brita filter you won’t have any issues. I’m buying another one because I dropped the pot.
I would recommend this to a friendRated 1 out of 5 stars
Wrong product information
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have an integrated grinder. Not sure why the product description says so. Also, on filtering the product with integrated grinders, this product shows up. Disappointing.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for offering your feedback regarding your Black+Decker Coffee Maker. We’re sorry to hear about your frustrations with your coffee maker. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at [email protected] and reference ID number 41760557, so we can go over some options with you that we believe could improve your experience. We look forward to hearing from you.