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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 536 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen 9.5 Cordless Hand Vac's ease of use, power, lightweight design, and its performance on small messes. Many appreciate its compact size and reasonable price, finding it convenient for quick cleanups. However, some customers point out that the suction power and battery life could be improved, and that the noise level is higher than expected. A few also mention needing to frequently clean the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 536 reviews
  • Cons mentioned:
    Noise level, Suction

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible suction! Makes more noise than it actually picks up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement. Works just as good, if not better, than Black & Decker this replaced. One charge lasts for multiple days. Perfect for my bathroom and stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hand vac for quick pick ups!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hand vac to use around the house for quick cleaning. It works great and is very efficient and can last for days on a single charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It works for about 5 minutes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on this thing is abysmal, it lasts for between 5 and 15 minutes per full charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hand vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hand vacuum to use to clean up the ashes from my wood burning stove when I empty the ashes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for spills and floor edges.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hand held vacuum for my car, but I use it more in the house. It's great for window sills, baseboards, bathroom and dog hair after grooming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used yet but it looks like it will be a real vacuum treat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still works fine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value, this is a strong purchase. It's outlasted another Black & Decker model I bought before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for small jobs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine... Not as useful as a regular vacuum cleaner, but far more convenient to use for quick and small clean up job.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery when using doesn’t last long even when it charges all day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    B&D cordless hand Vacuum Gen 9.5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke 13 months after purchase. Completely lost suction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hand Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the best hand vac I have ever owned /used! Compact, cordless, long lasting battery life powerful suction. Perfect for my car too

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 1 out of 5 stars

    Do not add to cart

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I've ever given a one star in my life. Don't let the brand Black & Decker fool you. I swear I used this less than 20 times and the suction is by all means G-O-N-E! I have this stored away when I should just throw it. It was nice to get due to is size and all but no, look elsewhere.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly loud and filter clogged quickly resulting in loss of suction.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good at picking objects like the size of a popcorn in a second but not smaller objects.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Charge does not last

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this, unpacked and left plugged in on charger for 4 days until I was ready to use it. My first use was to vacuum the front seat area of our new car, only 1 month old. If I got 15 minutes of use until it started shutting down immediately after turning on it was a lot. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price for a perfect device. This small vacuum cleaner does the job quick, battery lasts a good time and recharges in a fair amount of time.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    Barely does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of suction. Need to pass over lots of times to pick up anything. Dissapointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic deposits every Monday, free of charge. 2-3 days for the deposits to show on your bank statement. Processing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value, especially for the price!!! Powerful enough to fulfill my needs! Came with nice accessories with various heads!

    I would recommend this to a friend