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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 536 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers have good things to say about the Gen 9.5 Cordless Hand Vac's ease of use, power, lightweight design, and its performance on small messes. Many appreciate its compact size and reasonable price, finding it convenient for quick cleanups. However, some customers point out that the suction power and battery life could be improved, and that the noise level is higher than expected. A few also mention needing to frequently clean the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 536 reviews
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little cleaner packs a big punch for those small messes! Very handy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good little vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good once you charge it. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact device with powerful suction capability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device meets our needs for the occasional spill or mess.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product, I would like a little more suction power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portability and the "ease of use" are great. The suction is also really good for its size. If it had a slightly better battery life I think I would rate it higher, but once it dies, it takes a long while to charge before it can even be used for more than a few seconds again. However, it's a great product overall.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Suction

    Rated 2 out of 5 stars

    Would Not Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this product. I remember Black & Decker hand vacs. They use to be powerful. This one is pretty weak suction. Also the battery life on this is very short.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quick for cleaning up small messes in the furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    No Issue So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO Issue since I have been using this device. It is good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT PRODUCT FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to vac my car out and decided a small hand vac should do the job. This Black & Decker certainly does the job. Very happy with it and will be taking it with me in my RV to use there as needed when I travel. Highly recommend for a small hand vac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very light weight!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good so far. I just bought it a couple of days ago. I love how the brush is attached and you just have to flip it up, and the extender just slides out, so no worrying with finding attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerful I had the older version of this but it died after several years of service good suction make sure you clean out the white filter every time you empty it. It helps with the suction of the vacuum well worth it for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great value price for Dustbuster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value price for the quality of Dustbuster product! Last longer on one charge and is very powerful at picking up dust and debris. We use it in our kitchen and dining areas and it works wonderful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good handheld vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction, extendable wand, swing out brush on the end, superior filter with installed pre filter. I would have liked it if the charger connected to the wall mount and the vacuum connect to the mount to charge. The cord falls out of the mount's wire guides easily, so I taped it to secure the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful in many ways!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this to clean the inside of the clothes dryer of any residue like sand or paper and to vacuum the car. It is much easier than pulling the hose of the central vacuum and much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    You need this handheld vacuum!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to avoid sweeping every time a small mess was made, what a game changer. My husband constantly runs around vacuuming any and everything. Lightweight and easy to carry, battery lasts a long time as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vac

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this to use in my car but my wife fell in love with the easy of operation so he uses it in the house to vacuum the sofas and drapes and any little mess

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't care for this handheld cordless vacuum. First, it didn't seem to have a lot of power. Second, the bin wasn't very big and got full easily particularly if it sucks up anything "fluffy" or material in nature. And third, probably the biggest for me, the battery didn't last very long (for a device that didn't seem to have a lot of power was shocking to me). I didn't time it, but it seemed like roughly 45 minutes of battery life. That is more than enough for a simple cleanup, but I was using it for heavy duty vacuuming. I returned the item and got a cordless stick vacuum that also acts like a handheld. It has more power and uses than this device. The battery life is still lacking but that seems to be a commonality along all cordless vacuums.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Little Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld does a great job vacuuming up small messes and holds it's charge for quite a while. Light and easy to hold. And I like how there's a light to tell you when it's fully recharged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hand Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best hand held vac I have ever used picks up almost everything I do recommend you put everything in a pile first seems to work better that way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOME PRICING ISSUES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, still charging. I expect it to be a good product. However, the price changed three times in two days, The Store Manager tried to give me the excuse that the Best Buy website is never the same price as the store. Very misleading, if true.

    I would recommend this to a friend
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