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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the stunning Steelbook artwork and its exceptional visual quality, with many praising the 4K version. The movie itself receives positive feedback for its engaging story, action sequences, and strong performances. However, some customers express concern about the product's price point. A few also mention issues with the packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 515 reviews
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Wakanda forever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good story and well acted. Quality of film excellent. Enjoyed.

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 5 out of 5 stars

    Awesome Steelbook Illustration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent movie and an AWESOMELY illustrated Steelbook case :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop preordering.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't preorder. Walked right into the store like everyone else should had and got my copy! Great movie and great DI and sound quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scummy business practices.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others, I'm waiting to get any kind of update on my order for the talokan/namor themed steelbook. In the past I've gotten preorders delivered as early as the weekend before the release date. It's the day of this movies release and still no update on my order. I'm wondering if the reason for it not being shipped yet is because of this total tech nonsense. (Look into it if you aren't familiar) I've been buying best buy exclusive steelbooks for a LONG time... It may be time to abandon the steelbook collecting and just get the normal versions from other retailers now if best buy cant/won't ship items in a timely fashion or keep their prices competitive. Really sucks as I've been a loyal customer of theirs for about 23 years now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unprofessional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a pre-order as soon as it was available best buy took my money just fine with an expected delivery date of 2/7/23 now the shipping status changed to “notify you when shipped” I had to call to find out this is on backorder even though i had preordered???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Black Panther Wakanda Forever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, emotional film. A sequel that lives up to the first film.

    I would recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 1 out of 5 stars

    Yep, what they said…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered all 3 Black Panther steelbooks when they were listed. Got an email to notify of delay and couldn’t order online for pickup. Was able to online chat to have this item held for pickup at local store. Was a fan of getting them the Saturday before release date in the mail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inexcusable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy just gets worse and worse. No wonder people can’t stand this company. I have no issue with something just genuinely being sold out I get that. However, do not take preorders and accept people’s hard earned money then switch to just in store only the day of release. Why even bother with preorders in the first place besides making it more of a hassle for the customer. I swear this company is going to go out of business and wonder why.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy has completly gone down the drain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company for which i putchased almost exclusively all of my products through has yet once again failed their customers and loyalty. This company has no care whatsoever about their customers anymore. This was available for preorder and i did as such within a few moments of it being up and now i will not recieve it due to limites number and only being released in the stores. No email, no notification, no care about their customers. Its safe to say theybhave lost my business for good. Just a classless company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You have to be kidding.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the other set of the Wakanda Forever Steelbooks are available to order to pick up in store or have it shipped, but this one isn’t? I have to go out to a store, not knowing if it’s even in stock, just to potentially get a Steelbook I pre-ordered as soon as it was announced? Shame.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 1 out of 5 stars

    Really?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I better get my steel book! What was the point of pre ordering it right away if you guys were going to delay it?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was damaged. The reason I didn't ask to return was because due to best buys' policy on CDs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Steelbook

    Rated 1 out of 5 stars

    Not honoring preorders

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered the Talokan steelbook the second it was available. Now they changed it to instore only and my order is at a standstill. Support was quickly responding to me until i gave them my order # and then they ghosted me. Fix this and honor the purchases you allowed to go through

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Why Pre order?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad enough that you can't figure out how to have the product at the right time. What I get to look forward to if I ever do get it. Is it being dented because you don't know what a box is!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where’s my Pre-order Best Buy?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the point of accepting preorders with no option for in-store pickup, then failing to ship those preorders on release date insisting instead that if you want the item, you need to come in to the store and buy it in person.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold out…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why are uou canceling orders placed moments after it went up and not shipping them to customers who paid but its available “in stores” this is the 4th time in the last year with this same bs for multiple films.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not being honest with the pre orders

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats the point of pre ordering the movie if they ate gonna cancel it and instead mive it to in store only. Dropped the ball again best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What's going on??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed my preorder last month and it was supposed to have shipped a few days ago. Im assuming anyone who preorder this version isn't going to be getting there's ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PreOrder Fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as everyone here waited weeks after the release to see what the BestBuy exclusive would be finally went up for pre order on 1/9 i believe preordered both copies right away received the Wakanda edition but still no word on if and when this edition will ship. I had an opportunity to get this same edition from Zavvi but chose to do BestBuy because i had been a loyal customer for years now afraid I may have messed up because it is nolonger available on Zavvi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buyden

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All fng lies. I'm Sick of this crap. There was once a time when you could safely preorder and have peace of mind that it will get delivered, Sometimes even before the said date. They better make this right

    No, I would not recommend this to a friend