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Customer reviews

Rating 4.4 out of 5 stars with 62 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are positive about the product's video quality, which is described as very good. They also appreciate the easy setup and installation, along with the great motion detection. The camera's weather resistance and helpful night vision are also noted, and it aids with connectivity. While generally positive, the battery life is considered just okay.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    Not Completely Wireless - Still Inconvenient To Us

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the race to produce the great outdoor wireless camera, Blink seems to have followed many predecessors in choosing to think about the “wireless” aspect last. This new Blink offering has taken an interesting direction – while the camera, itself, is autonomously operated by a pair of lithium AA batteries, it must still communicate with the business end of this offering – a Sync module. So, as I understand it, for much of the operating power that can drain an intact camera system, Blink has split this difference between the camera part and the communications part. What we have here is a battery operated outside camera system that is small and lightweight and easy to mount that communicates with a wired system inside and within range – the indoor system appears to take care of the more taxing tasks that can drain most batteries. So there is an inside module that needs to be powered (power supply and cable included). And while the images from the camera are truly impressive, you need to consider the inconvenience of needing to change the batteries from time to time to keep surveillance active. And while the external camera can be wireless, the inside system needs to be plugged in to function. In an interesting addition to the battery operated function of this camera, there is a USB-C port in the back where the camera can be powered w/o battery power. For high activity areas where continuous power might be important, that would mean that this camera would require two power sources. “Battery Powered,” and “Wireless,” and “Outside” should be considered fully before buying a camera like this. This is a cute and petite little camera surveillance system, but I don’t think they have solved the need for convenience in outside wireless surveillance options.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi VADarkstar,

      Thank you for taking the time to share such a detailed and thoughtful review of the Blink Outdoor camera system. We really appreciate the depth of your analysis regarding the power management design and the trade-offs involved.

      You've accurately identified the core design philosophy behind this system—splitting the power demands between the battery-operated camera and the wired Sync Module to extend battery life while maintaining reliable connectivity. We understand that while this approach does help preserve camera battery life, it also means the system isn't entirely wireless, which may not meet everyone's expectations of a "wireless" outdoor camera.

      Your points about the need for periodic battery changes and the requirement for the indoor Sync Module to be plugged in are valid considerations that potential buyers should understand before purchasing. We also appreciate you noting the USB-C port option for continuous power in high-activity areas—it's definitely a feature worth considering based on individual surveillance needs.

      Your feedback about the balance between "battery powered," "wireless," and "outside" functionality is valuable and helps both us and other customers better understand what this system offers and where it may have limitations. We're always working to improve our products, and insights like yours help guide those improvements.

      Thank you again for your honest and comprehensive assessment of the Blink Outdoor camera system. AmazonDevices

  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    WASTE OF TIME

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time of this set up because although the camera itself has a pretty good low light picture quality as well as a large field of view perfect for a outside camera, the link unit and the app and the camera took long multiple attempts of setting up until we were finally able to set it up but then afterwards, about once a day, sometimes twice a day, almost every single day the link unit unlinks itself and then the whole thing doesn't function at all, requiring another 15 minutes of your time to re-sync everything up all over again and again and again, which can't be done if you are not home. So basically this camera is worthless because it hardly ever works. Because of its size and allegedly long battery life we really wanted this Blink outdoor camera to succeed but unfortunately it failed miserably. Also they give you a little plastic tool to open the back battery compartment with that is supposed to double as an extra mount bracket for when you want to screw the mounts upside down like underneath a roof easement over hang, but again, unfortunately that piece does not really work for that function.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello HeaterHenry! Thank you for your detailed feedback on the Blink Outdoor 2K+ camera system. I'm sorry to hear about the persistent connectivity issues you've been experiencing with the sync module and the frustration this has caused with daily disconnections.

      The recurring unlinking problem you're describing with the sync module is certainly not the expected performance, and I understand how disruptive it is to have to re-sync the system multiple times daily, especially when you're away from home. Here are some comprehensive troubleshooting steps that may help resolve the connectivity issues:

      For Sync Module Connectivity Problems:

      Ensure your sync module has a strong, stable internet connection. Check that your Wi-Fi router is within reasonable range (ideally within 100 feet with minimal obstructions) and that the signal strength is adequate.
      Try relocating the sync module closer to your router to improve connectivity stability.
      Restart your sync module by unplugging it from power, waiting 30 seconds, then plugging it back in.
      Check that your router's firmware is up to date and that no firewall settings are blocking the Blink system's connection.
      Verify that your home network is on a 2.4 GHz band, as Blink cameras work best on this frequency rather than 5 GHz.
      Remove and re-add the sync module in the Blink app to establish a fresh connection.
      Ensure the Blink app is updated to the latest version on your mobile device.
      Check if there are any sources of wireless interference near the sync module (such as baby monitors, microwaves, or other smart home devices) and relocate if necessary.
      Regarding the mounting tool issue: I appreciate you noting that the battery compartment tool doesn't function well as an alternative mounting bracket. This feedback is valuable for product improvement considerations.

      If these troubleshooting steps don't resolve the persistent disconnection issues and the system continues to unlink daily, I strongly recommend reaching out to Blink Customer Support directly, through the Help Menu and Contact Us link within the Blink Smartphone App to explore other troubleshooting steps and to see what else can be done to resolve this. I hope this helps resolve your issues or improve your experience some and thank you again for your time and review! Have an amazing day! AmazonDevices