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Customer reviews

Rating 4.3 out of 5 stars with 8846 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the camera quality, ease of use, battery life, and installation of the 5 Outdoor (3rd Gen) Wireless 1080p Security System. Many also appreciate the system's price point and wireless capabilities. However, some users report challenges with motion detection, night vision, and live view functionality, while others mention needing a subscription for recording capabilities and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 8,846 reviews
  • Rated 5 out of 5 stars

    Fitbit sense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Comfortable. And the display is very easy to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift I have this system and love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, came defective. Best buy management is horrible as well. Gave me such a hard time when returning the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of dog poo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst camera you can get, doesn’t record anything. Returned and got Ring.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not and independent device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now i need to buy the snyc module. To connect. Why not have eveything sold together?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst ever!!! They onlt worked for a couple of months. A waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks then the sync module quit working and won’t reconnect to Wi-Fi or cameras

    No, I would not recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 1 out of 5 stars

    Frustrating and slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is just frustrating! Very slow in responding despite having tried moving the wireless camera module in every possible place in my house it still will fail to connect or is so slow it's to late to capture the motion. These cameras have to be on top of the module to work. Save the aggravation and get something else. The night images are not very clear and they eat through batteries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For 1 it didnt come with a tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 dont you think it should come with instructions too?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blink.... stay away!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink is the worst! I'm constantly changing the batteries every week and it barely works.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 1 out of 5 stars

    Run don't walk away from this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what setting you put it on as far as sensitivity the thing will not activate. A simple stroll to the mailbox should activate the camera mounted over the garage but it does not. Purchased last week and they will be going back this week. ADT is arriving on Monday to install new ones that are guaranteed to be better than this POC

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average functionality… no customer service when needed… they say 48 hrs via email

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the free trial is over you can’t watch video unless you buy the subscription. Not a fan

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this camera does not work through windows.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Always offline

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras don’t stay online! Every time it works for a couple days it goes offline for another day or 2!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to see who was breaking into my car....didn't record BOTH times! waste of $$$$

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t connect well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few days and it doesn’t connect to the sync module and can’t give live video on app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy but the cameras were not displaying an image on the home page. Within minutes of connecting a camera, only being 5 feet away from the router, the cam lost connection twice. The worst part is the quality of the cam. With lights on in the living room, the quality is blurry only being 5feet away from the camera system. I immediately packed it back up and am returning it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Live view

    Rated 1 out of 5 stars

    Bad cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t catch everything and you cannot constantly view live.. it also lags and takes forever to pull up a live video I don’t recommend these to anyone I will be returning these on the 5th of January..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with the delay or the quilting of nighttime

    No, I would not recommend this to a friend