Customer Ratings & Reviews

Hello EsmeraldaG, thank you for your feedback on the Blink Outdoor 4 Wireless Smart Security Camera 2-pack with Sync Module Core. I'm sorry to hear you're experiencing connectivity issues with your cameras at less than 100 feet from the Sync Module.

Range and connectivity challenges can stem from several factors, and I'd like to provide you with comprehensive troubleshooting steps to help resolve this issue:

Connectivity Troubleshooting Steps:

Optimize Sync Module Placement: Position the Sync Module Core in a central location between your router and cameras, ideally elevated and away from metal objects, thick walls, or electronic devices that can interfere with the signal. Even though the cameras are within 100 feet, obstacles like brick walls, metal siding, or appliances can significantly reduce effective range.

Check Wi-Fi Signal Strength: Ensure your Sync Module has a strong connection to your router. In the Blink app, check the signal strength indicator for both the Sync Module and each camera. If the Sync Module shows weak connectivity to your router, consider moving it closer to the router or using a Wi-Fi mesh network.

Reduce Interference: Keep the Sync Module away from other wireless devices like baby monitors, cordless phones, microwaves, or Bluetooth devices that operate on the 2.4 GHz frequency, as these can cause interference.

Power Cycle Your System: Unplug the Sync Module Core from power, wait 30 seconds, then plug it back in. After it reconnects (solid blue and green lights), try adding the cameras again through the Blink app.

Camera Addition Process: When adding cameras, ensure you're within 5-10 feet of the Sync Module during the initial setup process. Once successfully added, you can move them to their final locations.

Verify Camera Batteries: Ensure the cameras have fresh batteries properly installed with correct polarity, as low battery power can affect initial connectivity.

Check for Firmware Updates: Ensure both your Sync Module Core and cameras have the latest firmware updates through the Blink app.

Additional Considerations:

The Blink Outdoor 4 system typically provides reliable connectivity up to 100 feet in open space, but real-world conditions with walls, building materials, and interference can reduce this range significantly. If you have multiple walls or floors between the Sync Module and cameras, you may need to reposition the Sync Module or consider adding a Wi-Fi mesh network to strengthen the network in that area.

If these troubleshooting steps don't resolve your connectivity issues, Blink Customer Support is available for assistance with your Blink devices. You can reach them at 1-888-280-4331 or through the Contact Us link within the Blink app for personalized technical support and to explore additional solutions specific to your home's layout and network configuration.

I hope this information helps you get your cameras connected and working properly. Thank you for choosing Blink!

Hello, GingerC. Thank you for taking the time to leave a review on the Blink Outdoor 4 Camera. The Blink Outdoor 4 is designed to provide up to two years of battery life with two AA lithium batteries under normal usage conditions. If you're noticing the batteries draining more quickly, here are some factors that may be affecting battery performance and steps you can take. Check camera activity - Frequent motion detection, live view sessions, and two-way talk all consume battery power. Review your activity zones and sensitivity settings in the Blink app to reduce unnecessary recordings. Optimize placement - Cameras placed in high-traffic areas or areas with frequent motion (like trees swaying in wind) will trigger more often and drain batteries faster. Adjust video length - Shorter clip lengths in your settings will help conserve battery life. If you have any questions or need help with the device, I recommend contacting Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!

Hi Globug,
Thank you for taking the time to share your feedback about the Blink Outdoor 4. We're sorry to hear you had a frustrating experience with the mounting parts. Your concerns about sturdiness and adjustability are important, and we're always working to improve based on customer input. If you're open to it, our support team would love the opportunity to help troubleshoot or explore replacement options to ensure you get the most out of your Blink Outdoor 4. Please feel free to reach out at 1-833-392-5465. Thank you again and have a good day!

Dear JasonS,

Thank you for sharing your feedback about the Blink Outdoor 4 camera system. I'm truly sorry to hear about the persistent connectivity issues you've been experiencing with your cameras going offline, especially since you've taken additional steps like purchasing WiFi extenders to try to resolve the problem.

I understand how frustrating it must be to invest in a security camera system that isn't staying online reliably, particularly when you have strong signal strength and have already tried troubleshooting on your own. Security cameras need to be dependable, and the experience you're describing falls short of that expectation.

While you've already tried WiFi extenders, here are a few additional troubleshooting steps that might help if you'd like to give it one more try:

Try power cycling both the sync module and your router
Ensure your sync module firmware is up to date through the Blink app
Check if there are any sources of interference near the sync module or cameras
Verify that your router settings aren't causing connection drops (some routers have aggressive power-saving features)

However, I completely understand if you've already exhausted your troubleshooting options and have decided that Blink cameras aren't the right fit for your needs. If you'd like further assistance, I'd recommend reaching out to Blink's customer support team directly, as they may be able to identify specific issues with your setup or devices.

Thank you again for taking the time to share your experience. Your feedback is important and helps us understand where improvements are needed.

Thank you for your feedback FjCV!