Customer Ratings & Reviews

Hello KennK! Thank you for your feedback on the Blink Outdoor 4. I'm glad to hear you found the camera quality good and appreciated the sale price. I understand your frustration with the subscription costs to access all features. The Blink Outdoor 4 does offer basic functionality without a subscription, including live view, two-way audio, motion detection alerts, and limited cloud storage for recent clips, but a Blink Subscription Plan is required for extended video history, advanced features like person detection, and longer clip storage. While the subscription does add to the overall cost, the base camera functionality still provides solid security monitoring capabilities. Thank you for sharing your experience!

Hi MAYRAL,

Thank you for sharing your experience with the Blink Outdoor 4 5-Camera system. I'm truly sorry to hear that only 3 of your 5 cameras connected successfully, especially when you needed them set up before your trip. That's incredibly frustrating, and I understand your disappointment in not getting the full value of what you purchased.

I also apologize that our support team hasn't been responsive enough in helping you resolve the connectivity issues with the remaining two cameras. That's not the level of service we aim to provide, and your feedback about the lack of email follow-up is important for us to address.

I'd like to help get those two cameras working for you. Please try reaching out to our support team again at 1-888-280-4331, and if possible, mention that you've been waiting for email responses. Our phone support team may be able to troubleshoot the connectivity issues more quickly in real-time. Common solutions include:

Ensuring the cameras are within range of your Sync Module Core
Checking that your Wi-Fi signal strength is adequate in the camera locations
Performing a fresh reset on the non-connecting cameras

If the cameras are defective, our team can arrange replacements so you get the full 5-camera system you paid for.

We appreciate you bringing this to our attention, and I hope we can turn this experience around for you.

Hi Globug,
Thank you for taking the time to share your feedback about the Blink Outdoor 4. We're sorry to hear you had a frustrating experience with the mounting parts. Your concerns about sturdiness and adjustability are important, and we're always working to improve based on customer input. If you're open to it, our support team would love the opportunity to help troubleshoot or explore replacement options to ensure you get the most out of your Blink Outdoor 4. Please feel free to reach out at 1-833-392-5465. Thank you again and have a good day!

Thank you for your feedback, RonO. We're sorry to hear that the Blink Outdoor 4's range didn't meet your expectations or match what was communicated by the sales associate. The effective range can vary depending on several factors including obstacles and interference. We'd be happy to help you optimize your camera placement, You can contact our customer support team 24/7 at 1 888 280-4331 for assistance.

Hello, GingerC. Thank you for taking the time to leave a review on the Blink Outdoor 4 Camera. The Blink Outdoor 4 is designed to provide up to two years of battery life with two AA lithium batteries under normal usage conditions. If you're noticing the batteries draining more quickly, here are some factors that may be affecting battery performance and steps you can take. Check camera activity - Frequent motion detection, live view sessions, and two-way talk all consume battery power. Review your activity zones and sensitivity settings in the Blink app to reduce unnecessary recordings. Optimize placement - Cameras placed in high-traffic areas or areas with frequent motion (like trees swaying in wind) will trigger more often and drain batteries faster. Adjust video length - Shorter clip lengths in your settings will help conserve battery life. If you have any questions or need help with the device, I recommend contacting Blink Customer Support at 1-833-392-5465. Thank you again, have a great day!