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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2151 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Outdoor 4 2-Camera Wireless 1080p Security System for its outstanding camera quality, ease of use, and impressive battery life. The system's overall performance, straightforward setup, and effective motion detection and night vision capabilities are also well-received. However, some customers have reported connectivity problems and expressed concerns about the subscription requirement, range, and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,151 reviews
  • Rated 1 out of 5 stars

    Couldn't make it work in either location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed both cameras, downloaded app for iphone, received notification that motion detector tripped and the app indicated photos were ready to view, but kept spooling, and after several minuets, photos did not generate. Only live feed view that comes with the free 1 month subscription was viewable from the app. Not the application that we were expecting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Literal Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to buy a useless plastic cube? this thing will disconnect every 12 minutes and not do anything its adverized to do. i’ve had it for a month and it has recorded something exactly once. that one time being when i set it up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are going offline and you need to take them down and pull the batteries to reset them. It is difficult to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Smh bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had cameras for $10 that has better features than this thing. I'm disappointed no description of the timing and the date I was on the 30-day trial. I couldn't retrieve live stored video

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Like the Blink system and like their cameras.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Blink surveillance system for my house for years now. I started with the first iteration of the Blink system and have been able to add cameras as necessary to ensure full coverage around the house. When provided with the opportunity to try the 4th generation camera, I figured I would give it a shot. For most of my needs, there really is not much difference from my perspective from the first cameras I had for the Blink system and the newest 4th generation camera. The quality on all of the cameras is pretty good and the night vision option works well. The new 4th generation includes a 30-day trial for a service that can automatically determine whether motion is because of people or something else. Personally, I never found the system too intrusive. Additionally, I started using Blink prior to the 2020 cut-off date, so I do not pay a subscription fee. I am not sure this feature would add any tremendous value to necessitate transitioning from a free service to a paid subscription. Being in a colder climate, I have found that the batteries in the previous cameras typically do not last a full two years, but it is pretty close. One complaint I had about the older cameras is that they will occasionally need to be reset, which means removing them from their mount, opening them up, taking the batteries out, putting the batteries back in, closing the case, and then re-mounting the unit. As I have only had this 4th generation camera for a short period of time, I do not know if it will suffer from the same issues. I did see a reset button inside the unit, however. Oh, there is also a screw mechanism that secures the back cover to the camera now (as opposed to the spring-loaded clips that were in the earlier iterations that I have). It is not as convenient given that I need a screwdriver to open the back cover now, but it is something that only needs to be done when the batteries fail, so it is not that big of a deal. Probably the largest complaint I have with the cameras is the mounting hardware that comes with them. While the 4th generation camera seems to be a little better in this regard compared to the cameras I already have, I am still not a big fan. The main mounting hardware is static and allows the camera to point one direction (perpendicular to the wall on which it is mounted). If you want to attach the camera to a ceiling or overhang, there is a mounting arm (? not sure what to call it) that goes between the camera and the mount at a 90° angle. Using this arm then allows for 360° of motion along a single axis (horizontal, if the mount is attached to a ceiling or overhang). Unfortunately, this does not allow a full range of motion to fine tweak the aim of the camera. The system also uses a plastic clips to hold everything in place and I am not 100% confident that the camera will not eventually disconnect from its mount. As with my previous camera, I went online to buy a more substantial mount in which to place the camera. While these mounts are not horribly expensive, it would be nice for Amazon to include something a little better than what they currently offer to facilitate more flexibility in mounting the cameras. (This is a minor issue that would have impacted my review score if 1/2 stars were allowed. As it is, though, the camera and the Blink system works just fine and I am happy with it.)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    would of bought another brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought almost 2 months ago and have switched the batteries twice already and they arent cheap. made a report online and told me to reduce usage. of a camara bought with a purpose. plus if u want them to work a plan is needed once trail is over

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working about the free trail. I had the older model and never did a paid subscription

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a nightmare to deal with

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nightmare. Best Buy is a nightmare to deal with my blink. Products did not work. I spent hours and hours on the phone making several complaints. It was ridiculous and Best Buy still has not remedied the situation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion detection acts very slowly comparing to other brands. Software interface poorly designed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow, takes to long before it recognizes motion. And the distance that it detects motion is only about 30 feet if that. I would not recommend. A person will already be knocking on your door before you are alerted that someone is there, waste of money in my opinion

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good in battery! Every week request change of battery! Plus you have to pay after a month to be able to see the videos

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok. Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for about two weeks. Then the cameras slowly went offline and quality for a few is very blurry and poor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Blink outdoor 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took home to hook up cannot do without having a sync module another $50 dollar part

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Blink

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the worst cameras one can purchase , they do not last at all with charge and stop working after a week , have to continuously put new ones and again don’t last very long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very slow on picking activity up I wish i could of returned them I purchased cheaper ones on Amazon that work way better then these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never have anybody buy these. I wish I could send it back and get my money because they are absolutely no good to me

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JessicaK,

      We are sorry to hear you are not enjoying the Blink Outdoor cameras. We are happy to help with any issues you may be having or to understand why you feel these cameras are no good to you. You can reach Blink customer support at 1-833-392-5465!

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Don't Waste Your Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't bother! What they don't tell you is that you need a separate module to connect to the internet. Stupidest thing ever. Ring cameras have all in one camera and module for connecting to the internet (and a cheaper subscription).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cameras not working properly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, 2 cameras don’t work properly, Al they do is use batteries, I replace with new batteries and dead again in a few days.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Sheila! Thank you so much for taking time to provide feedback on your Outdoor 4 cameras. I am terribly sorry to hear that 2 of your cameras are not working properly. We would definitely love the opportunity to try to resolve your issue so that you can utilize all 5 cameras. A couple of things that you can do to troubleshoot are as follows. First, if those 2 cameras are too far away from your Sync Module 2 device, that would make them overwork themselves and potentially drain your batteries more. You can check on this by going to the Blink smartphone app on your mobile device, and tapping the 3 dots on the thumbnail of the cameras in question. From there, tap on General Settings. You can see your battery life here as well as your network strength and connection to Sync Module. If you do not have a full and green connection, you can try moving the cameras or the Sync Module closer to improve that. If need be, we do also sell a Blink Sync Module XR separately that will give you extended range for those 2 cameras. In those settings, you can also navigate to motion settings and make adjustments to things like motion zones, motion sensitivity, or retrigger time. This will assist in lowering your battery usage as well. Lastly, make sure that the batteries you are replacing are lithium ion AA batteries and not standard alkaline. Alkaline batteries will drain much quicker in the elements. If all else fails, I would recommend you contacting Blink Customer Support through the smartphone app Help menu via chat or phone. This will assist in Blink assisting further to try to resolve your issue. Thank you so much for your time and feedback and I hope these tips help improve your experience. Have a fantastic day! AmazonDevices

  • Rated 1 out of 5 stars

    Camera doesnt work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for couple weeks now doesn’t work anymore flashes red after swapping batteries

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello BarryU,
      I am sorry to hear your Blink camera is not working. A flashing red light on a Blink camera usually indicates a few common issues: low battery, a problem with the Wi-Fi connection, or the camera being in setup mode. To troubleshoot, you can check the battery, restart the camera, verify your Wi-Fi, and update the firmware. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Have a nice day. AmazonDevices

  • Rated 2 out of 5 stars

    Cameras can improve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery will drain quickly due to high usage,batteries last 4 to 5 days

    I would recommend this to a friend