Customer Ratings & Reviews

Hi LemonsAreAMyth,

Thank you for sharing your feedback about the Blink Smart Wifi Video Doorbell. I'm sorry to hear you're experiencing notification issues and have concerns about the subscription costs.

I want to clarify that Blink and Ring are actually separate Amazon brands with different subscription services. The Blink Video Doorbell uses the Blink Subscription Plan, not Ring services. Blink offers a free tier that includes live view and two-way audio, while the optional Blink Subscription Plan (starting at $3/month or $30/year per device) adds cloud storage for video clips. This is significantly less expensive than many competitor services.

Regarding the notification issue when someone rings the bell – this is a problem that should definitely be resolved. Here are some troubleshooting steps:

Check notification settings: Open the Blink app > Settings > Notifications and ensure doorbell notifications are enabled
Check your phone's notification permissions: Make sure the Blink app has permission to send notifications in your phone's settings
Verify doorbell setup: Ensure the doorbell is properly connected to Wi-Fi and the Sync Module
Test the doorbell: Press the doorbell button and check if it triggers in the app
Restart the Sync Module: Unplug it for 10 seconds, then plug it back in

If you've tried these steps and still aren't receiving notifications, I'd recommend contacting Blink's customer support at support.blinkforhome.com or 1-781-332-5465 for further assistance.

We appreciate your feedback about both the notification functionality and subscription concerns.

Hi JoelJ! Thank you for sharing your feedback about the Blink Video Doorbell. I apologize for the disappointing experience you've had with the device. Let me provide some troubleshooting steps that may help improve your doorbell's performance. First, verify that you have a strong, stable Wi-Fi connection and ensure the device firmware is up-to-date through the Blink app. If you're using battery power, check the battery levels, or if hardwired, verify the connection is secure. You may also want to adjust the motion detection settings in the Blink app and make sure the doorbell is properly mounted at the recommended height of 48 inches with no physical obstructions in the camera's field of view. Common issues can often be resolved by performing a device reset, removing and reinstalling the Blink app, or ensuring your mobile device has the latest operating system. If you continue experiencing problems after trying these steps, please contact Amazon Customer Service at 1-888-280-4331 for additional support. Our team is available 24/7 to help resolve any issues with your device. Thank you for your feedback as it helps us improve our products. I hope this information is helpful in getting your doorbell working optimally.