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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3071 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the Smart Wifi Video Doorbell. Many also praise its straightforward installation and affordable price. However, some users express concerns regarding battery life and night vision capabilities. Additional feedback points to occasional issues with live view functionality and product reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,071 reviews
  • Rated 2 out of 5 stars

    Boo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall useless without the sync module. Hope you find this review before purchasing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blink doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These video doorbell worked great during the 30 day free period. It stopped worked as soon as I signed up for the Amazon plus plan with unlimted storage. Calls to Blink and Amazon did not have positive results.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get connected. I chose to hardwire it was connected for a moment and then it disconnected

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Blink Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drains batteries to fast not good, spending too much money on this item

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They can do better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't impressed with the picture quality, I use Ring now and the footage is uncomparable. You can't not make faces, license plate or even the make of a car.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good to check the weather when your away that’s it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50.00 on doorbell 34.99 on sync module and a special mount for siding I have around 100.00 in something that doesn’t work. I had 2 people come to my home today one was inside my home for a while the doorbell picked him up on his way out. Then someone was in my garage this should have been picked up a glimpse and was gone it didn’t record. Found out people have been driving in the driveway to check on the house nothing but did pickup a school bus and the trash truck on the street. Good to check the weather I know I have snow I know when it rains but other than that not sure. I purchased one for my daughter same problem’s

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't keep it working and I can't afford the 98 to have best buy to come check it out. I only live 1.3 miles from the store but the doctors won't let me drive. I guess I'm stuck with a product that won't work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Blink doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not a good camera. Wouldn't connect , even when it did connect the video never loaded .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 3 months, doesn’t work, unless you pay monthly fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. But the picture takes too long to load. Getting quite frustrated might be going to buy a ring

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    POOR QUALITY VIDEO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got a non branded and it works way better than this ring branded is trash ,do not buy this trash. battery not recomended

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is value for money, installation was easy but the audio out was not good, unable to hear the voice through the door bell.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can’t connect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but could not connect no matter what we do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy, bought it to receive a package and immediately returned. Highly would not recommend, especially for a doorbell that requires a paid membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Door Bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have researched before my purchase. Everything works off a subscription. The setup was very easy

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi LatonikaG,
      I am sorry to hear you were not satisfied with your Blink doorbell. The Blink doorbell can also be used with a sync module if you do not want to sign up for a subscription. The Sync Module allows you to use local storage (like a USB drive or SD card) to store your video clips, which eliminates the need for a subscription. Hope this helps, have a nice day! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Blink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad piece of equipment, super easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To install is a headache when it comes time for it to click in place to lock. If you live on a block with high traffic the batteries dies within two weeks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Live view

    Rated 1 out of 5 stars

    Ring is much better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted the matching door bell to cameras. I took Ring away. No live view. Doesnt ring to my door bell inside. Not happy with this product at all!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Okay to start.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working when I first purchased but ever since i switched my wifi it won't even connect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wifi camera for the door.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn't given me the steps. How to connect the doorbell or camera? Is very complicated and I haven't been able to use it.

    No, I would not recommend this to a friend