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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2449 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smart Wifi Video Doorbell, highlighting its sharp video quality, ease of use, and simple installation. Many also appreciate its overall performance, reasonable price, and accurate motion detection, noting the added security it provides. However, some customers have expressed concerns regarding battery life and connectivity. Additionally, a few users have reported issues with the sync module and night vision capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,449 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my video doorbell! It gives me a sense of security. I can see who is at my door and I can see when deliveries arrive! The video quality is great and the sound is remarkable. I would definitely recommend it to anyone looking for a video doorbell!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and get online. The video quality is very good. Very happy with this purchase and we are now notified when people are at the front door. Since there was no doorbell, we set it up to function wirelessly. I like that one can save video via USB (no fee) or a (for a fee) cloud service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    good Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! good Video door bell to have, I have two of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and install. Very helpful instruction booklet. The scanning will guide you step by step. Resolution is good and a very quick set up for someone who isn’t very tech savvy. Didn’t need a drill. Was okay to just use screw driver and have it set up side of the front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture. We bought another and will be buying more. It has excellent reception in both areas of our home and the subscription for playback is cheaper that a security system install. It is super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Video quality

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install affordable and very good product great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. And easy to install. For the price and ease of use it’s worth it. Wish you could have a more detailed video range so it doesn’t go off for every car that drives past my house

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, it really help me feel secure, the only thing I didn’t like was to change the battery when it die.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works amazing thank you for the opportunity to buy something of this quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy to install. Quality is great. Make sure you have good wifi to run smoothly in the app. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to Install and use this safety device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughters new college rental house. She installed it and she and her roommates are using it to watch for packages and adds a level of safety for all of them. Great picture and sound, easy to use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device! Great price! Highly recommend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink was an affordable option! The quality and function of the Blink system surpassed my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Video quality

    Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good deal on this Blink doorbell camera. It is working well and it works alot like my Ring doorbell. I have not found a difference yet. Blink is much cheaper; and I would buy again. I have both my Ring doorbell and Blink doorbell connected to my new Echo Show. They all work well together.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Barely adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs off of batteries even when wired. It takes forever for it to turn on and connect to the wifi, then to the Blink server and start recording. Will miss people on the porch 5 feet away from the camera in full view. It misses way too much and it takes forever to connect to it for a Live view.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear ShawnC,

      Thank you for your detailed feedback about the Blink Video Doorbell. We take your concerns about the connection delays and missed recordings very seriously, as we understand these issues directly impact the doorbell's core security function.

      You've correctly noted that the device uses battery power as a backup even when wired - this is designed as a failsafe feature. However, the connection and recording delays you're experiencing are not normal and should be addressed. A few potential solutions:

      Check your WiFi signal strength at the doorbell location (we recommend at least -65dBm)
      If possible, position your router closer to the doorbell or consider a WiFi extender
      Ensure your Sync Module 2 is optimally placed between your router and doorbell
      Update to the latest firmware version

      If these steps don't resolve the issues, our technical team can help optimize your setup for faster response times. Please contact us at 1 888-280-4331 with your device details. AmazonDevices

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Happy to have a Blink!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell camera is definitely worth the value for the money. Or is that the other way around, lol. Small quirks about it, but it covers our needs so far. Battery life isn’t awesome, but not the worst. I plan to invest in rechargeable batteries to solve that problem. There is sometimes a delay reviewing videos when I’m away from the home, but I haven’t determined if that’s a camera/app problem or a internet/Wi-Fi problem wherever I am at. It provides a sense of security if I have to leave my preteen home while I run to the store quickly. As well as able to settle a “what was that” question. Have even been able to catch neighbors kids playing near our vehicles a little too close for comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It’s just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok and does the job, but it’s slow and sometimes disconnects. We have a solid wifi connection, but occasionally we get a message that arm or disarm wasn’t successful. I’ve had to go out and reset the device twice already. When I try to see a live view it takes awhile to connect. Same with when the doorbell is activated. On the plus side, it was easy to install and the app is easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product - Very Useful.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this video doorbell, and the rest of the Blink system. Super sensitivity, great videos, no after-purchase fees. I like it better than our Ring Doorbell. Hardwire if you can. Otherwise the batteries may need to be replaced every six months or so, in order to use high sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    You get more than you are paying for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with the good. The doorbell was a breeze to install as powered and I set one up at my parent's as battery and it was effortless. The app and network settings were seamless. The quality of video and audio are more than what I expected at this price range. You can save video to a usb drive and no subscription to do so. That previous is what sold me originally. The only issues I had are setting multiple users is a pain, only one person at a time can access the camera (reminds me of my brothers and I running for the phone as kids) and lastly it does not work as well with the echo screens as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Smart wifi video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent video and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gave it a try and very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was contemplating on Ring system or Blink system. Blink system were much more cost effective in my opinion. The quality of the camera was surprisingly good. It was also very responsive in terms of notifications. The moment I opened the door, the camera instantly sent a notification on my phone about "motion detected." With or without subscription, it is very responsive. The Sync module works great. I have it right now with no subscription, so all of the recordings are saved on a flash drive attached to the sync module and you are able to view that on "local storage" on the blink app. You are able to view the recordings only if the flash drive is plugged into the sync module. But, hypothetical situation where someone would break into your home and find your sync module and take the flash drive, you are unable to view the recordings on the app... this is where paying for the subscription "Cloud storage" comes in handy and worthwhile. Local storage also takes a bit longer to access compared to cloud storage. Overall, satisfied with this and will remain with the Blink system. Hope this helps.

    I would recommend this to a friend