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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2449 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smart Wifi Video Doorbell, highlighting its sharp video quality, ease of use, and simple installation. Many also appreciate its overall performance, reasonable price, and accurate motion detection, noting the added security it provides. However, some customers have expressed concerns regarding battery life and connectivity. Additionally, a few users have reported issues with the sync module and night vision capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,449 reviews
  • Rated 1 out of 5 stars

    They need to step up the quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went out right after i got it. Asking me to take it apart to reset it up. Well haven't done that yet because i can't find the key. So its been off for months now.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Good Morning CoreyS,

      Thank you for sharing your experience with the Blink Video Doorbell. We understand how frustrating it must be to have your doorbell become non-functional shortly after installation, and we apologize for this inconvenience.

      We'd like to help get your doorbell working again:

      If you can't locate your release key, we can:
      Send you a replacement key
      Guide you through alternative safe removal methods
      Provide detailed reset instructions

      Once accessible, our support team can:
      Walk you through the reset process
      Help with proper reinstallation
      Ensure everything is working correctly

      Please contact us at1 888 280-4331] for immediate assistance. We want to help restore your doorbell's functionality and ensure you get the security monitoring you expected when purchasing our product. AmazonDevices

  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Good quality but Bad Blink rules n programming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera and doorbell quality but don’t like Blink monopoly in limiting live viewing when I already have the sync module 2. Blink want you to have monthly subscription. Really Sucks!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today we are are returning the video doorbell. After about 14 days in which we tried everything but never got it to work properly. The initial module was replaced by Blink but we still experienced the same problems with sensitivity and responsiveness. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bad product when i connect it keep on disconnecting do not buy this product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Cheaply built

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The materials are junk. Easily breaks. As far as the software goes it's faster than the Google Doorbell. Picture quality is fine. But my housing is being held up by tape rights now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sticking with the Ring

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit glitchy and super sensitive. Not as good as some competitors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Video quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Blink - You are on Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, if you have inquisitive Beagle this is a fun Gadget! Good laugh as my pup was standing listening to and barking at the Blink Doorbell. Took him all of three minutes to figure out I was speaking into my phone. The Blink Doorbell with Module 2 is impressive with its simplicity of installing and setting up the wide range of options the product offers. This is my first high tech doorbell/camera system and was sold immediately at going techie at the front door. Obvious Highlights are the Camera with Video and Photo Capture, Two-Way Audio all of which functions flawlessly. The system can be installed wired or wireless, I opted for the wireless mode over Wi-Fi for convenience. Setting up the wi-fi worked right out of the box without having to coax the system into connecting. Like that. HD Video and photos are clear with excellent two-way audio. Good stuff. Like that the app supports Biometric Authentication, makes app usage so much easier than passwords. Doorbell chime is a disappointment when connected wirelessly, it is quite audible and clear outside but barely discernable indoors at my home as it is not wired to an indoor chime. When watching TV, being in other rooms or talking the chime is too low. Wide-Range of Options: 1. Scheduling 2. Motion detection on or off 3. Zones can be set to facial focus or capture full background 4. Privacy Zone – Like the ability to block areas of video or photo captures 5. Infrared Night Vision 6. Audio Control 7. Video Quality Likes: 1. Batteries 2 Lithium AA long lasting (non-rechargeable) 2. Clear two-way audio 3. Can activate capturing picture hourly 4. Full HD 5. Answer your door anywhere from your mobile – Security when away 6. Alexa Skills 7. Ability to save to Local Storage Having outdoor security devices in a cold to hot environment have found that operating range is important, and the Blink Doorbell does well for my area with a range of -4º F to 113º F. Being my first doorbell camera/audio system have found that it is an exceptional system and I value the extra level of security the Blink provides my family.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Don’t waste your time or money…sub par device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was time consuming. Problems storing clips to sync2 usb storage. Cust service suggested buying or trying other usb storage, since some may not work well. Cust service also said that w/o a subscription there have been issues of failed clip storage to usb drive….they implied a bug in firmware Battery life diminishes quickly in colder weather and frequent motion events IR video is bare acceptable. If you turn up IR to max, the battery drains faster Returned item. Don’t waste your time and money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    horrible door bell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible doorbell, i thought since i was buying an amazon product it would work flawlessly and it didn't , set up was easy and that's where the fun ended. Useless service even the paid tier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible cameras wish I never would have wasted my money on them. They work intermittently. 0/10 do not recommend. Reached out to the company they had me try some things still not luck.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Again CourtneyT,

      We are sorry you are not enjoying your Blink Cameras. If there is anything specific you need assistance on, we are happy to help! A strong connection to wifi is imperative for your cameras and doorbells to function properly. If your connection is not strong this can cause many issues. Blink customer support can be reached at 1-833-392-5465.

      Hope that helps! AmazonDevices

  • Rated 1 out of 5 stars

    Regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to be hacked and don’t record everything. Waste of money! I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello! Thank you for your feedback on the Blink Video Doorbell. I'm sorry to hear about the security concerns and recording issues you've experienced with your device. Your concerns about device security and reliable recording are completely valid and important for any home security product.

      Regarding security, Blink devices are designed with multiple layers of protection. To enhance your device's security, I recommend ensuring you're using strong, unique passwords for your Blink account and enabling two-factor authentication if available. You can also manage your privacy settings through your account to control what data is collected.

      For recording issues, here are several troubleshooting steps that can help improve performance:

      Check your internet connection - Ensure your device has a strong, stable Wi-Fi connection, as weak connectivity can cause missed recordings or delays
      Verify motion detection settings - Review your motion sensitivity settings and detection zones in the Blink app to ensure they're properly configured for your needs
      Check battery levels - Low battery can affect recording performance, so ensure your doorbell is adequately powered
      Restart your device - Unplug the Sync Module from power, wait 30 seconds, then plug it back in to refresh the connection
      Update the Blink app - Make sure you have the latest version of the app installed on your mobile device
      Review storage settings - If you're using local storage with a USB drive in your Sync Module, ensure it has adequate space and is functioning properly

      If these troubleshooting steps don't resolve your concerns and you're still experiencing security or recording issues, Amazon Customer Service is available 24/7 for assistance at 1-888-280-4331. They can provide additional technical support and help address your specific concerns about device security and recording reliability.

      I hope this information helps address your concerns. Thank you for taking the time to share your experience. AmazonDevices

  • Rated 1 out of 5 stars

    Poor quality local storage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Us. Local storage stopped working and will not record. Many hours on help dear with Blink and my Internet Provider with zero results. It stopped working about a week ago and nobody can help me solve this. I believe this is defective model and will not record Clips of video.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sync module

    Rated 1 out of 5 stars

    Long delay and useless module

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well. Camera, very slow to respond. Module is useless and doesn't work often and have to reset often. I went back to Ring.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my ring and ended up returning it because you can't invite family members to view as well. You have to use 1 account. So if one is viewing another can't. It will knock one person out of the viewing of videos

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Indoor Bell not included your phone has to be with you to know if someone press the bell. You only get the information on your phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery keep falling out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries want stay in on one side I try to contact customer service they keep transferring me to other departments and they can’t help me sad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These miss a ton of motion , stop recording during motion , die super fast, have a crazy long lag before it records motion. My advise spend the money and buy ring

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not able to hear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot hear the doorbell from upstairs unless my phone or watch is near. This I do not like because I forget to keep them near. My customers are saying I’m not home. That’s my only rebuttal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucked very delayed in recording. Good quality though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for wired and local storage only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as expected with wired option tonpower system. Only working with batteries. The power transformer requirements are vague and do not align with what is mentioned as required in the app and the website. No way to mark multiple new videos as :iewed, only option for this is to view one by one or delete to remove the notification count. Lost of features when not paying a subscription. The plate that sits between the wall and the camera seems very flimpsy and suspect the latch will break when removed overtime. Would not recomend thia product for wired and local storage only option.

    No, I would not recommend this to a friend