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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2449 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smart Wifi Video Doorbell, highlighting its sharp video quality, ease of use, and simple installation. Many also appreciate its overall performance, reasonable price, and accurate motion detection, noting the added security it provides. However, some customers have expressed concerns regarding battery life and connectivity. Additionally, a few users have reported issues with the sync module and night vision capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,449 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Time will tell but liking it so far.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this earlier in the week. So far so good. Setup is super easy. The sun module 2 is awesome. I am not paying a subscription to access my clips. Make sure you change the settings on the camera app so the picture quality is best. By default it is at 720p.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Wise purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the video quality and ease of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent tool for security and convenience, as it allows you to see, hear, and speak to whoever is at the door from your phone—even when you’re not home. Its modern design and motion detection capabilities make it an ideal option for enhancing home surveillance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Blink door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new device the picture is clear and perfect and easy set up and the sound is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink and Sync2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Blink Doorbell is and exception value and to top it off it was combined with the Sync Module 2 on sale. The installation is very easy and the security it provides monitoring 24/7 is worth the value to protect your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Picture is super clear. Works really well as long as you have a strong wifi connection. The picture is not quite as wide or clear as Ring cameras, but this will certainly get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love My Blink!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my blink! It’s everything I need. Easy to use and inexpensive!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid doorbell. Cam, battery life could be better but quality of video is good and is a great value for cost option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apartment Friendly security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great item! Going a year using it and has never failed even tho is a battery operated system! A must for an apartment friendly item!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Blink Doorbell camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, very easy to install & use. Great price, way better than Ring. Not sure about the monthly subscription though, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Blink-smart Wi-Fi video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my doorbell with this blink video doorbell and like that you can see who is at your door and get alerts when not home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Blink home security is a deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to install. Crisp clear picture and video on my phone. Alerts only seconds after motion is detected. Worth the money easy. Night vision is also easy to make out faces.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and pictures are very clearand the motion detector is sensitive,I will recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for the price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This camera is super easy to set up and very effective. You can even connect it to your echo to play a doorbell chime instead of having to install one.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    The image is good, and it generally works well, ex

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is good, and it generally works well, except the microphone and speaker don't sound very good! Also, I didn't like that it uses batteries and that they aren't rechargeable.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Ivan! Thank you for your feedback on the Blink Smart Wifi Video Doorbell and for sharing your experience with the device.

      I'm glad to hear the image quality is good and that the doorbell is generally working well for you. These are important aspects of a video doorbell's performance, so it's great that those features are meeting your expectations.

      I understand your concerns about the microphone and speaker audio quality, as well as the battery configuration. Let me address both of these areas with some helpful information and suggestions.

      Audio Quality Optimization:

      Here are some steps to help improve the audio performance:

      Check Network Connection - Ensure your doorbell has a strong Wi-Fi signal, as weak connectivity can significantly impact two-way audio quality. You can check signal strength in the Blink app under Device Settings
      Adjust Speaker Volume - In the Blink app, go to Device Settings > Audio to adjust the speaker volume to your preferred level
      Positioning Considerations - Ensure the doorbell is mounted in a location that minimizes wind interference and background noise, which can affect audio clarity during conversations
      Sync Module Placement - Verify your Sync Module 2 is positioned centrally and has a strong connection to your router for optimal data transmission
      Power Options:

      Regarding the battery configuration, it's important to note that the Blink Video Doorbell requires batteries even when wired:

      Wired Power Benefits - If you connect the doorbell to existing doorbell wiring (16-24V AC transformer), the batteries will last significantly longer as many functions will operate on wired power. However, the doorbell still requires the two AA lithium batteries to be installed for certain functions
      Battery Life Extension - Whether using wired or battery-only operation, you can extend battery life by adjusting motion detection sensitivity, reducing clip length, and optimizing activity zones in the Blink app settings
      Battery Type - The doorbell uses two AA lithium batteries (included). While not rechargeable, lithium batteries provide reliable performance in various weather conditions and can last up to two years with battery-only operation, or considerably longer when supplemented with wired power
      If you'd like additional assistance optimizing your setup or exploring ways to improve your experience with the device, Amazon Customer Support is available 24/7 at 1-888-280-4331.

      Thank you for taking the time to share your honest feedback and for choosing Blink for your home security needs! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    blink cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product lasted a couple years. I decided to upgrade in 2025 and kept the sync module - it’s been working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good camera.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device work really good, i 100% recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great! He images are clear.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for apartments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. However the batteries die quick. And I don’t have any of the settings changed so they don’t last 2 years unless you have zero recordings and zero motion detection

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Night vision

    Rated 1 out of 5 stars

    Didn’t deliver basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking specifically for an all- or mostly- white video bell, but I’m also thrifty, so I wanted local the storage option. Blink was on super Black Friday sale, so gave it a try. Immediately I had some mixed feelings: 1) solid build and feel, nice looks. 2) works with existing mechanical chime (1950s) and I could even manipulate length of the chiming. 3) App was intuitive. 4) mounting unnecessarily finicky; sliced my knuckle open trying to force the device down into the track, when it refused and gave out. 5) because couldn’t get to “click” (many many tries), not completely weatherproof and easy for a burglar to pop off if they so wanted. 6) Module requirement inconvenient, but whatever. After living with it for 4 weeks, experiencing many issues (below), having it and module replaced for free, then still experiencing all the same issues, and finally comparing directly to a competitor, I conclude the Blink doorbell is simply not ready for prime time: 7) Video resolution subpar and audio is absolutely terrible. Intermittent high pitched warbling/interference, like a freight train riding its brakes, pervaded every video. Audio would cut out altogether for seconds at a time. 8) Live video feed took 10 or more seconds to pull up, even if I were at home on the same network. Made it impossible to catch anyone for two-way talk. 9) clips very rarely recorded for the time I had set. Set to 20, 25, 30- didn’t matter; only recorded people (important) for a few seconds but would give me a car going by plus 28 seconds of nothing. This was easily its most damning failure. 10) No previewing in notifications list like with my other camera (much older tech from Costco). 11) any doorbell press interrupted recording so would not get a full video. 12) awful “Continue?” Prompt in live feed which didnt respond if phone was landscape 13) significant halo effect blurred the night vision 14) zones did not work. Had street blocked out, but still recorded cars anyway if sensitivity was anything above a 5 (out of 9). 15) low battery alert after only 3.5 weeks. Mind you, this was all on the trial premium subscription, and the same results observed on two brand new sets of the doorbell+module. Theoretically the “performance” would get even worse once off the trial and shifted to local (but outdated) USB-A. As for Blink support: the team once effectively handled my call, a few times made me wait 15 or so minutes only for me to hear “all agents busy, please try again later, goodbye! *CLICK*,” and once an agent answered but then hung up on me before I finished my first sentence. Mixed but mostly frustrating bag there. I then bought a Nest Doorbell (battery) to make sure I wasn’t shortchanging the Blink. In a direct comparison—same location, network (and 2.4 band), direct wiring, etc etc—no issues AT ALL with the Nest. Feed comes up right away, videos clearer, and clips actually record for more than a few seconds, and capture the entire even from walk-up to walk-away… you know, like they’re supposed to. It is a real shame this product didn’t deliver basic functionality enough to be worth even the Black Friday price that I paid.

    No, I would not recommend this to a friend